Not Allowing Bidders with Zero Feedback to Bid (2024)

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Not Allowing Bidders with Zero Feedback to Bid

This use to be an available option for sellers in their preferences. I can't find where you can set that anymore, so I'm assuming you can't? I just recently had an auction ended with a buyer with zero feedback winning and as I guessed I'm not hearing from them and I have to wait several days before canceling, I don't think this is fair to the seller, it's a complete waste of time. Any tips out there?

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Not Allowing Bidders with Zero Feedback to Bid

There has never been an option to block buyers with 0 feedback. You used to be able to block buyers with less than 0, but since a buyer can no longer have less than 0, that is no longer useful.

You can block buyers with multiple unpaid items.

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Not Allowing Bidders with Zero Feedback to Bid

‎10-21-202108:02 AM

You used to be able to block users with a negative feedback score (minus 1 or lower) but that was pretty useless, a vestige of when sellers could leave negative feedback for buyers (which they haven't been able to do since 2008) and it was removed fairly recently. There never was any such block for anyone with 0 or higher.

You can LIMIT the number of items anyone can buy from you in a 10 day period (being lead bidder in an active auction of yours counts, and this can prevent a rebid in that auction) and then exempt those with more than x (maximum of 5) feedback score (the language eBay uses is block those with x or less but that confuses many who think it is an outright block rather than modifying who the limit applies to, who then come here and insist that they blocked such low feedback users but it didn't work because one bid on one auction of theirs). Note that the lowest you can set the 10 day limit is to 1 item so it does not block anyone from bidding/buying/offering on the first item.
https://offer.ebay.com/ws/eBayISAPI.dll?BuyerBlockPreferences

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Not Allowing Bidders with Zero Feedback to Bid (6)

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Not Allowing Bidders with Zero Feedback to Bid (2024)

FAQs

Can I block bidders with 0 feedback? ›

No, you can't automatically block members with 0 feedback because EVERYONE starts at 0. You can start selling with cheaper, simpler to ship items so you minimize your risk of loss until you build up a reputation and sell higher priced items safely.

How do I block bidders with no feedback on eBay? ›

Set buyer requirements
  1. Go to Selling preferences - opens in new window or tab in My eBay.
  2. Scroll down to Buyer requirements and select Edit next to Block buyers who.
  3. Enter your preferences and select Submit.

How do you prevent zero feedback buyers? ›

If you see an eBay user with zero feedback or the little “new user” icon next to his user IDs, just send him a quick note to verify that he's serious. If you don't get a reply within 24 to 36 hours, cancel his bids and let him know why. Explain that if he's serious about your item, he can always bid again.

Can you block buyers with low feedback? ›

It's not possible to block buyers based on feedback. It is possible to block non-payers. Set your buyer requirements to block buyers with two or more unpaid item strikes. Also, setting up your listings as Buy It Now with immediate payment required keeps the listing active until it's actually paid for.

Can a blocked buyer still leave feedback? ›

Can a Blocked Buyer Leave Feedback on eBay? eBay warns sellers it doesn't remove negative feedback buyers leave if the seller cancels the order. The only exception is if the seller cancels the order due to severe issues like the buyer didn't pay.

How do I refuse negative feedback on eBay? ›

Once you've left feedback, you won't be able to edit or delete it. If you'd like to add extra information to your original feedback, you can leave a follow-up comment. If you'd like to change the negative or neutral feedback you've left, you can ask the seller for a feedback revision.

Should I sell to someone with 0 feedback on eBay? ›

Some of my sales are from buyers that have zero feedback. As long as the buyer has paid you, you are fine to ship out to them. (make sure to check paypal or your bank account to double check that you recieved your payment. Just be aware that they may not know a lot about Ebay's feedback system.

Can you hide feedback as buyer on eBay? ›

Go to your feedback profile. Scroll down to the All received Feedback section and set the toggle to either Visible to everyone or Hide comments.

Can you say no to a bid on eBay? ›

To try to prevent potential buyers from being disappointed, we discourage the cancelling of bids unless absolutely necessary. However, you can cancel a bid when: A buyer requests you cancel their bid and you agree. You have to end the listing early because the item is no longer available for sale.

Why can't I leave negative feedback for buyer? ›

Seller can't leave negative feedback for buyer when:

Buyer requests a refund from seller and seller does not respond or agrees. If a buyer requests a refund from the seller and there is no reply from them within 5 days of the request, or they agree, the seller can't leave negative feedback for the buyer.

Is there a thing called as zero feedback? ›

(zero FeedBack) An abbreviation used to denote that a bidder or seller on an online auction site has no prior transaction history. See online auction.

Can you block a bidder during an auction? ›

Blocking or unblocking individual bidders/buyers

Simply type their user name into your “Blocked Bidder/Buyer List”, and they'll be unable to buy or bid on anything that you sell. They also won't be able to contact you over eBay. You can block up to 5000 individual users at once.

Does negative feedback affect seller rating? ›

Negative feedback becomes a permanent part of a seller's record, and can harm their reputation and their business. If possible, you should try to work with the seller to resolve any transaction issues before you leave negative feedback.

What is shill bidding? ›

Among the types of auction fraud, the most prominent is Shill bidding. Shill bidding is intentionally fake bidding by a seller on his/her own auction to inflate the final price. This can be accomplished either by the seller himself/herself or by someone colluding with the seller to place fake bids on his/her behalf.

Can eBay buyer threatening negative feedback? ›

Buyers aren't allowed to use threats of negative feedback or low detailed seller ratings to try to get something that wasn't part of the original listing. Sellers aren't allowed to demand positive feedback from buyers.

Can blocked bidders still contact me? ›

Blocked users will still be able to see your listings, but they will be unable to bid, make an offer or choose to 'Buy it now'. Blocking a buyer differs from blocking a contact on WhatsApp or Facebook. As well as being able to see your listings, the blocked buyer will still be able to contact you.

How long does a buyer have to leave feedback? ›

Feedback is an essential tool for buyers and sellers on eBay to determine which accounts they want to do business with. Leaving honest feedback after a transaction is an important part of doing business on the platform. Feedback must be left within 60 days of a completed transaction.

When Should buyer leave feedback? ›

Leaving feedback for your buyers is a great way to say thank you. We recommend you leave feedback for your buyers as soon as they've paid — they'll be more likely to leave prompt feedback for you in return.

Why can't I leave negative feedback on eBay for a buyer? ›

Sellers aren't able to leave negative or neutral Feedback for buyers. That means sellers need other tools that will protect them against unfair treatment from buyers and bring those buyers to eBay's attention. You can block buyers with too many policy violations, unpaid items, or who aren't registered with PayPal.

What is the lowest feedback score on eBay? ›

To view a seller's detailed seller ratings, select the number in brackets next to their username to go to their feedback profile. You'll find stars next to the 4 different areas, with 1 star being the lowest rating and 5 stars being the highest.

What is a zero feedback bidder on eBay? ›

They fight each other to bid up the item and then they consistently either do not pay, or they do not pay on time. They are usually international bidders outside the US in either South American or African countries.

Do most buyers leave feedback on eBay? ›

Judging from eBay's community forums, buyers leave positive feedback on between 20 and 30 percent of successful transactions, whereas unhappy buyers will leave feedback about 90 percent of the time!

Does eBay ever remove feedback from a buyer's profile on eBay? ›

However, eBay will remove any neutral or negative Feedback left by the buyer in any of these cases: The buyer doesn't respond to the unpaid item process. The response indicates that the buyer isn't following eBay guidelines (for example, the buyer ended up purchasing the item somewhere else).

How do you politely no bid? ›

Tell them why you've decided not to bid. “We never take on more work than we can do a good job of. We have a very full work list and don't want to compromise the delivery of your project or our current ones.” “We have a conflict.

Does eBay punish non paying bidders? ›

Failure to pay for items is a violation of our abusive buyer policy. When a seller cancels an order because the buyer hasn't paid, the unpaid cancellation is recorded on the buyer's account. Buyers who have excessive unpaid cancellations may have limits imposed by a seller or by eBay, or lose their buying privileges.

What if I won a bid on eBay but don't want it? ›

Explain why you bid on an item you no longer wish to purchase. Politely ask the seller to cancel the transaction and express how much you would appreciate his cooperation. If the seller agrees to release you from your obligation, he can use tools within eBay to do so and then relist the item for sale.

Can buyer leave negative feedback without contacting seller? ›

Buyers are not required to contact sellers before leaving their feedback. The only restriction is that Top Rated Sellers cannot receive less than positive feedback for seven days. After seven days the buyer can leave their neutral or negative feedback if they want.

What is neutral feedback? ›

Neutral feedback is tough for sellers to deal with, as it doesn't really indicate much about what the buyer liked and disliked. Usually, sellers see neutral feedback as negative feedback under the reasoning that if it's not a positive review, then it's a negative review.

Can a buyer leave negative feedback after 30 days? ›

A buyer can leave feedback on any transaction that they've had with you over the previous 60 days.

Is negative feedback better than no feedback? ›

Winning Back Trust

In fact, according to the Capterra survey, only 18% of online shoppers feel affected by negative reviews, while a whole 52% of customers agree that negative feedback makes them trust the product more.

What is an example of no feedback? ›

Sentence examples for there is no feedback from inspiring English sources. "There is no feedback on exams". "The scientist wants to give the good news, the journalist wants to give the good news — there is no feedback control to the system. There is no feedback connections.

Is no feedback still a feedback? ›

No Feedback.

Yes, this is a type of feedback. You are basically telling the people around you two things when you give no feedback. One, you don't value their work enough to let them know how you feel. Or two, you don't think your thoughts and opinions are important enough to share.

What should you not do at an auction? ›

7 Things You Should Never Do at Auction
  • Don't talk to your partner. ...
  • Don't phone a friend. ...
  • Don't let your body language give you away. ...
  • Don't bring the whole family along. ...
  • Don't dress up to the nines. ...
  • Don't be rude to the auctioneer. ...
  • Don't make silly bids.
Aug 17, 2017

Can I cancel an auction with no bids? ›

You can cancel an auction listing early if there are no bids on an item, or if there are 12 or more hours left on a listing that has received bids (though eBay says it will charge a fee in the latter case).

Is shill bidding illegal at auction? ›

Yes, shill bidding is an officially illegal practice. You are going to be sued in accordance with antitrust law under the Donnelly Act, which prohibits bid rigging and price fixing.

How do you respond to neutral feedback? ›

Responding to a Balanced Neutral Review
  1. An acknowledgment. Greet or acknowledge the reviewer, setting a warm, personal tone for the rest of your response. ...
  2. Your appreciation. ...
  3. An apology. ...
  4. A follow-up.

Does neutral feedback affect seller? ›

unlike negative feedback, neutral feedback doesn't effect your seller rating. the only downside to the neutral is how future prospective buyers may be influenced by the feedback. I recommend using the “respond to feedback left” option addressing whatever the issue may have been that prompted the neutral rating.

Can customers see seller feedback? ›

Seller feedback is unrelated to the quality of your product itself, as we will later explain. Seller feedback is public, and customers can view your rating to evaluate whether or not they want to purchase from you.

What are the three types of bidding? ›

Types of bids include auction bids, online bids, and sealed bids.

What are the 2 types of bidding? ›

There are two types of bidding in procurement: open or competitive bidding, and closed (“sealed”) or noncompetitive bidding. Competitive bidding takes place usually through the RFx process, which is detailed below. In contrast, some companies will also use noncompetitive bidding.

What is a bidding algorithm? ›

Also known as a first-party algorithm, it is a custom set of bidding rules that are dynamically generated on a per-campaign basis and designed to deliver outcomes that are aligned to a specific business's goals. The advertiser “owns” the algorithm as it is specifically designed for them.

What is a serious violation of eBay? ›

Activity that doesn't follow eBay policy could result in a range of actions including for example: administratively ending or canceling listings, hiding or demoting all listings from search results, lowering seller rating, buying or selling restrictions, and account suspension.

Should I trust an eBay seller with 0 feedback? ›

As everyone has said, it's just fine to take a chance on a 0 feedback seller. BUT - you need to make sure you know the rules for the Money Back Guarantee. eBay gives you 30 days, paypal gives you 180 to file an INR or INAD claim. If you take care of business immediately, you shouldn't time out the claiims.

Is it safe to sell to someone on eBay with no feedback? ›

Some of my sales are from buyers that have zero feedback. As long as the buyer has paid you, you are fine to ship out to them. (make sure to check paypal or your bank account to double check that you recieved your payment. Just be aware that they may not know a lot about Ebay's feedback system.

Can a seller remove neutral feedback on eBay? ›

Report The Feedback

It is better to call eBay and talk to a customer service representative. Often they can have the feedback removed within minutes, and if it's not eligible they will explain why. To contact them, follow these steps: Go to the Customer Support page.

How do you know if a buyer is scamming you on eBay? ›

What scams should you look out for as an online seller?
  1. Buyers claiming the item never arrived.
  2. Item faulty or not as described when it was sent in perfect condition.
  3. Being asked to send to a different address from the one listed on eBay/PayPal.

Does 1 negative feedback affect sales on eBay? ›

After all, feedback is crucial to eBay businesses and positive comments are always useful in strengthening customer numbers. But a bad review, even one posted anonymously, could have an adverse impact on your sales.

Can I get scammed on eBay as a seller? ›

Signs of seller fraud

Short duration listings: Fraudulent sellers often want to close a deal quickly. The longer their listing is on eBay, the greater their chances of being caught, so be cautious when you see one-day listings. However, there are valid exceptions to this, such as tickets to an event happening soon.

Can a buyer remove neutral feedback? ›

Yes. Buyers can revise Feedback they've left for sellers in the case of a mistake.

Can you leave neutral feedback as a seller? ›

Sellers aren't able to leave negative or neutral Feedback for buyers. That means sellers need other tools that will protect them against unfair treatment from buyers and bring those buyers to eBay's attention. You can block buyers with too many policy violations, unpaid items, or who aren't registered with PayPal.

When should I leave neutral feedback on eBay? ›

For this reason, leave neutral feedback only when you have a legitimate complaint but can’t bring yourself to leave negative feedback. For example, neutral feedback might be appropriate for a bidder who repeatedly does not follow payment instructions, or a seller who packs an item so poorly that it arrives damaged.

Why do people hide their feedback on eBay? ›

They are cloaking suspicious behavior: There are all kinds of scams being perpetuated online and Ebay is no exception. Hiding your Ebay feedback is one way of keeping others in the dark when you're engaged in unsavory activities like shill bidding.

What feedback should I leave a buyer? ›

Feedback for a buyer that left a positive feedback:
  • Great buyer, speedy payment.
  • Swift payment, great doing business with.
  • Excellent buyer – hope to do business again!
  • Fast payment, great buyer. ...
  • Hope to do business with again.
  • Exceptional buyer, smooth transaction.
  • Seamless transaction, very pleased.
Oct 24, 2022

Can a buyer leave negative feedback if I decline a return? ›

even after taking the item back and giving a refund. A buyer can leave a neg. for any reason they want.

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