Can I choose NOT to sell to someone who has no feedback? (2024)

FAQs

Can you block buyers with low feedback? ›

On the Buyer Requirements page, merchants can block buyers who: Have a history of non-payment recorded on their account. Have breached other eBay policies in the past. Have a low feedback score.

If you see an eBay user with zero feedback or the little “new user” icon next to his user IDs, just send him a quick note to verify that he's serious. If you don't get a reply within 24 to 36 hours, cancel his bids and let him know why. Explain that if he's serious about your item, he can always bid again.

There has never been an option to block buyers with 0 feedback. You used to be able to block buyers with less than 0, but since a buyer can no longer have less than 0, that is no longer useful. You can block buyers with multiple unpaid items.

Sellers can choose not to sell, but it's not always a wise idea. Aron Hsiao began selling on eBay in 1998 and joined the site's Trust and Safety Department in 2003, helping to resolve buyer and seller conflicts and marketplace rules violations.

You can send a request to a seller to remove their negative feedback from your account's feedback profile. Simply select the relevant piece of feedback and add a note about why you are sending the request.

Can a Blocked Buyer Leave Feedback on eBay? eBay warns sellers it doesn't remove negative feedback buyers leave if the seller cancels the order. The only exception is if the seller cancels the order due to severe issues like the buyer didn't pay.

Once you've left feedback, you won't be able to edit or delete it. If you'd like to add extra information to your original feedback, you can leave a follow-up comment. If you'd like to change the negative or neutral feedback you've left, you can ask the seller for a feedback revision.

Yes. Buyers can revise Feedback they've left for sellers in the case of a mistake. Unlike Mutual Feedback Withdrawal, buyers will be able to change the actual comment itself, not just withdraw the rating. I received unfair Feedback.

Report The Feedback

It is better to call eBay and talk to a customer service representative. Often they can have the feedback removed within minutes, and if it's not eligible they will explain why. To contact them, follow these steps: Go to the Customer Support page.

A silent auction is a fundraising event that allows donors to “silently” bid on items you've procured for a set amount of time without an auctioneer at the helm. Each auction item goes home with the highest bidder when the event ends, and because auction items are donated, your organization gets all of the proceeds.

Can you ask a seller to cancel your bid? ›

GH Tip: If you've placed a bid then decide you no longer want the item, eBay advises you to contact the seller and ask them to cancel your bid. They are not obliged to do this for you, but be polite and courteous and explain the situation. It might make them willing to reconsider.

As a seller, you can cancel bids on eBay in the following situations: when you agree to a buyer's request, when the item isn't available anymore, if you made an error in the listing, or if you're concerned the bidder might be fraudulent.

Go to "Overview" tab in the Seller Hub. Scroll down until you find the "Selling tools" section. At the end of the section you will see the "Opt out of Seller Hub" link.

You can cancel an order up to 30 days after a sale, even if your buyer has already paid. Keep in mind that if you cancel an order, you may receive a transaction defect and this could affect your seller performance level.

Yes – you may end the listing by cancelling all bids, or you may sell the item to the highest bidder.

If you're a buyer, contact your seller to try to resolve any issues before leaving neutral or negative Feedback. Please make sure that your comments are fair, based in fact, and relate to the specific transaction for which you received the feedback request."

Ask the customer to change the review

It's time to ask them to change the review. Don't ask about it publicly, and don't be too pushy. If the person liked your business after they gave it a second chance, they will be willing to do it themselves. If they don't change it, after all, it's okay.

Yes, but only if the seller asks you to. Otherwise, you'll see a message saying “None of your Feedback is eligible for revision.” You can also only revise feedback to be better—you can't change positive or neutral to negative.

Select the specific profile you want to block from the list that appears and tap Block next to the profile name, then tap Block.

Buyers aren't allowed to use threats of negative feedback or low detailed seller ratings to try to get something that wasn't part of the original listing. Sellers aren't allowed to demand positive feedback from buyers.

Should I leave feedback to buyers? ›

Leaving feedback for your buyers is a great way to say thank you. We recommend you leave feedback for your buyers as soon as they've paid — they'll be more likely to leave prompt feedback for you in return.

Tap on the buyer's name from your messages. Tap from the buyer's Commerce Profile. Click Report. Follow the on-screen instructions.

The Buyer's Account Will Be Suspended

This means that Facebook can closely review the situation and ensure that it doesn't occur again. The procedure for reporting a scammer on Facebook marketplaces can seem intimidating for those who need to become more familiar with it, but it's pretty easy.