Social services assessments and duties to children in need - Shelter England (2024)

Social services must assess children’s needs and keep the assessment up-to-date in order to decide what services should be provided.

Duties to provide accommodation

Under section 17 of the Children Act 1989, local authority social services have an ongoing general duty to safeguard and promote the welfare of 'children in need' (and those of their families) in their area. This duty can include providing accommodation.

There is a further duty under section 20 to accommodate certain children in need in their area.

There is no requirement in the legislation for a child to be 'ordinarily resident' to trigger these duties – the child's presence is sufficient.[1]

Definition of child in need

A child is 'in need' if:[2]

  • they are unlikely to achieve or maintain, or to have the opportunity of achieving or maintaining, a reasonable standard of health or development without the provision of services by a local authority under Part 3 of the Children Act 1989

  • their health or development is likely to be significantly impaired, or further impaired, without the provision of such services

  • they are disabled

Development means physical, intellectual, emotional, social or behavioural development. Health means physical or mental health.[3]

A homeless child is a child in need.[4]

Assessment of children in need

There is a specific requirement for an assessment of a child in need in order to decide what services should be provided under the Children Act.[5]

An assessment must take into account all the child's needs (including accommodation), assess the further support the child needs and be kept up-to-date when the child's circ*mstances change. This requires a reassessment.

The authority must carry out full and proper inquiries, and show procedural fairness when performing any reassessment. It may also be possible to challenge an assessment if it does not consider the impact of a failure to provide services and/or accommodation on a child's health or development.[6]

Where applicable, the assessment must consider needs resulting from the child being the victim of human trafficking or being an unaccompanied asylum-seeking child.[7] Being at risk of radicalisation should be included in the range of factors relating to a child's welfare, and if they are a child in need.[8]

Statutory Guidance on accommodation for 16 and 17 year olds stresses that timely assessment is a vital element in achieving quality of outcome for the child. It states that, following a request for services under the Children Act:[9]

  • a decision on the type of response that is required and acknowledgement of the referral must be made within one working day of the request being made

  • the assessment must be completed within 45 working days from the point of referral; if this time is exceeded the reasons must be recorded

A local authority must comply with the guidance. Failure to comply is unlawful, except in exceptional circ*mstances.[10] Statutory guidance also requires each local authority to publish a 'threshold document' in which the process and criteria for assessment are set out.[11]

An assessment is also unlawful if reaches a conclusion that no reasonable authority could have reached. In one case, social services made a referral to a specialist family support service after identifying that the child had responsibilities beyond those appropriate for her age and concluded its assessment without waiting for the outcome. The High Court found the assessment to be unlawful.[12]

Which authority?

The duty to carry out a child in need assessment falls on the social services authority in which the child is present. There is no requirement that they are 'ordinarily resident' in the area.[13]

A child can be present in more than one authority's area, for example if they are resident in one area and attending school in another. Both authorities are under the duty to carry out an assessment. Presence in an area would require something more than a brief visit.[14]

Care plan

Once a child in need assessment has been completed, the decision as to what services are to be provided should be set down in a multi-agency child in need plan.[15] The care plan should be 'a realistic plan of action'. [16] It should be 'reviewed regularly to analyse whether sufficient progress has been made to meet the child's needs and the level of risk faced by the child'.[17]

Co-operation between departments

Different departments within the same local authority should work together and have protocols for joint working responsibilities towards children in need.

Co-operation between authorities

Where a homeless child is in the area of an authority after being placed there (together with their family) by a different authority under homelessness legislation (an 'out-of-area placement'), the two authorities should co-operate to ensure that the child's needs are properly assessed and services provided.

Where a homeless family placed in the area of another authority has been found intentionally homeless, it remains the duty of the 'placing' authority to provide accommodation (under the duty to intentionally homeless families) pending the outcome of the child in need assessment.[18]

London authorities

Guidance given to London authorities requires them to 'develop and support a culture of joint responsibility and provision for all London children (rather than a culture of 'borough services for borough children').[19] This guidance gives detail on matters such as timescales for responding to the referral of a child in need to social services.

Dependent children living with their families

A local authority has an ongoing duty under section 17 to safeguard and promote the welfare of children in need and, so far as it is consistent with that duty, to promote the upbringing of such children by their families.[20]

Following the outcome of a number of judicial review cases examining the role of local authorities under the Children Act 1989,[21] the Adoption and Children Act 2002 was implemented. It amended section 17 of the Children Act 1989 to make it clear that social services do have powers (but not a duty) to provide housing assistance to homeless families with children in need when they have no further entitlement or eligibility for assistance under the homelessness legislation, for example if they have been found to be intentionally homeless.[22]

The duty to provide accommodation under section 20 applies to the children only. Offering to house only the children is an option.[23] In one case in which a family had financial resources, the High Court held that it was acceptable for a local authority to offer to accommodate only the children if they did not find accommodation where they had been given a reasonable opportunity to do so by being provided with temporary accommodation for ten months and advice and information to assist them.[24]

Social services can only forcibly take a child away from their parents if there is clear evidence of a risk of abuse and a court order has been obtained.[25]

Article 8 rights

Social services has a power to provide financial assistance to a family as a whole to secure accommodation, or even to provide accommodation,[26] but it does not have to do so.[27]

Social services must consider whether any refusal to assist the child's family would contravene the child's rights under Article 8 of the European Convention on Human Rights (right to respect for the home and family life), otherwise the assessment or decision underpinning such refusal will be unlawful.[28]

The Supreme Court has held that when making an assessment of proportionality under Article 8 the best interests of the child have to be a primary consideration.[29]

Duty of care and negligence

The Supreme Court held that whether a local authority is liable to pay damages for failing to protect children in need accommodated with their family under section 17 of the Children Act 2019 from harm caused by third parties neighbours, known to the authority to have perpetrated anti-social behaviour against the family for years, depends on whether the authority specifically assumed responsibility for their safety and welfare, and therefore owes them a common law duty of care to protect them from harm caused by third parties.[30]

It is well established that a local authority owes a common law duty of care to a child who has been taken into care.[31] But in the absence of a care order a local authority does not owe a duty of care at common law merely because it has statutory powers or duties under the Children Act 1989, even if by exercising those powers or duties it could prevent harm being suffered.

However, a local authority and its social workers may owe a duty of care to protect from harm in the same circ*mstances where the principles applicable to private individuals or bodies would also impose such a duty, for example where they have created the source of the danger or assumed responsibility to prevent a person from suffering harm.

Needs assessments for young carers

Where a young person aged under 18 provides care for another person, that young carer is entitled to have their support needs assessed where:[32]

  • it appears to social services that the young carer may have needs for support

  • the young carer or their parents requests an assessment

The assessment must consider whether it is appropriate for the young carer to continue to carry out their caring role, taking into account their wishes and needs, including whether their want to work or receive education or training.

Details of how the assessment should be carried out, and the issues to which social services must have regard, are contained in regulations.[33] Social services must consider the possibility that a young carer may also be a child in need. If this is the case, social services must take appropriate action.

Once the young carer's needs assessment has been completed, the authority must decide if it will provide services to help meet any care needs that the young carer may have in relation to the support they are providing.[34]

Support for care leavers

Social services must prepare children for leaving care, assist care leavers and publish information relating to what support they offer.

People subject to immigration control

Assistance under section 17 of the Children Act 1989 cannot be provided to a person (other than to an asylum seeker in limited circ*mstances) who is in the UK in breach of immigration regulations unless refusal to assist the family would contravene that person's human rights.[35]

An authority cannot refuse to offer assistance under the Children Act pending a Home Office decision on indefinite leave to remain or on an appeal against removal directions if the person refuses to leave the UK voluntarily, unless the application or appeal is manifestly abusive or hopeless.[36]

Assistance may be given under section 20 to a child alone regardless of immigration status.

Role of Children's Commissioner

The Children's Commissioner promotes awareness of the views and interests of children in England up to the age of 18, or 21 for young people in care or with learning difficulties.[37] The primary function of the Commissioner is to promote and protect children's rights.[38]

The Commissioner is prohibited from investigating individual cases. However, any child can contact the Commissioner's Office if they have concerns about matters that affect their well-being.

Local authorities and corporate parenting principles

With effect from 1 April 2018, in carrying out any duty to a child in need, a local authority (not just social services) must adhere to corporate parenting principles.

These principles include:[39]

  • acting in the young person's best interests, and promoting her/his physical and mental health and well-being

  • encouraging young people to express their views, wishes and feelings, and taking them into account

  • helping those young people gain access to, and make the best use of, services provided by the local authority and its relevant partners

  • promoting high aspirations, and seeking to secure the best outcomes for those young people

  • ensuring the safety of those young people, and aiming to achieve stability in their home lives, relationships and education or work

  • preparing them for adulthood and independent living

Social services assessments and duties to children in need - Shelter England (2024)

FAQs

What questions will social services ask my child UK? ›

They will probably talk about school, your child's favourite things to do etc, and then about what the child would do and who they would talk to if they were worried about something. The social worker will not want to upset your child.

Under which Act do social services have a duty to assess all children in need? ›

Under section 47 of the Children Act 1989, where a local authority has reasonable cause to suspect that a child (who lives or is found in their area) is suffering or is likely to suffer significant harm, it has a duty to make such enquiries as it considers necessary to decide whether to take any action to safeguard or ...

Can I refuse a child in need assessment? ›

Yes. Child in need assessments are voluntary. This means that parents or carers do not have to agree to have an assessment. Remember, a child in need assessment aims to find out what extra help and services a child and their family need.

What happens at a child in need assessment? ›

Gather information about the child and their family. Assess the family's situation. Decide whether they think the child is suffering 'significant harm' Decide whether they think the child is likely to suffer 'significant harm'

What do social services look for in an assessment? ›

The purpose of the assessment is to gather information and to analyse the needs of the child or children and/or their family and the nature and level of any risk of harm to the child or children. Each Local Authority will have their own child protection procedure and protocols for assessment.

What happens at social services assessment? ›

What happens in the assessment. Someone from the council such as a social worker or occupational therapist will ask you how you're managing everyday tasks like washing, dressing and cooking. They might ask you to describe how well you do certain things like making a cup of tea and getting out of a chair.

How long does a social services risk assessment take? ›

The focus of the assessment must be on the needs of the child and the maximum. time for completion of any assessment is 45 days. It is an expectation that not all assessments will need this length of time to complete and it is not in the child's interests to have a delay in their assessment.

What makes a good children's social work assessment? ›

Relationship-based practice

Studies indicate that good assessment is grounded in a thorough understanding of the child and family's situation, needs and strengths, and to gain this knowledge, practitioners need to work directly with the child and their family.

What does child in need mean social services? ›

A child in need is defined under the Children Act 1989 as a child who is unlikely to achieve or maintain a reasonable level of health or development, or whose health and development is likely to be significantly or further impaired, without the provision of services; or a child who is disabled.

How long is a child in need assessment? ›

The timescale for the assessment should be agreed at the start. That timescale should meet the child's needs. It should not take longer than 45 working days (see Working Together 2018 at page 34, paragraph 82).

How long does a child in need assessment take? ›

The assessment can take place within your family home, our offices or somewhere else depending on the situation of your child. This assessment should be completed within 45 working days of the referral being accepted by Children's Services.

Do I have to agree to a social services assessment? ›

You can't refuse a needs assessment if: you lack the capacity to refuse, and the local authority believes that it's in your best interests to have an assessment. the local authority believes you've experienced abuse or neglect, or are at risk of it (see our page on safeguarding in social care).

What happens at an assessment of need? ›

An Assessment of Need is an assessment carried out by the HSE for children or young people with a disability. The assessment identifies your child's health needs and what health services are needed to meet your child's needs. An Assessment of Need is not needed to access HSE services.

What is an example of a needs assessment? ›

A “Needs Assessment”is a systematic approach that progresses through a defined series of phases. Needs Assessment focuses on the ends (i.e., outcomes) to be attained, rather than the means (i.e., process). For example, reading achievement is an outcome whereas reading instruction is a means toward that end.

What happens after a needs assessment? ›

After the assessment, a care plan should be agreed with you and a copy given to you. This will detail what needs you have and what could help to meet those needs. Then there will be a means test to find out how much you need to contribute towards your care and support.

What are social services not allowed to do? ›

What Social Services Cannot Do. Social services cannot remove your child from your home without an order by the court, your consent, or a Police Protection Order. Additionally, social services cannot decide what will happen to your child or place your child in permanent foster care without a court's decision.

What does a social assessment include? ›

Social assessment (SA) is used to analyse the conditions, causes, and consequences of social phenomena and social life. Social assessments are often carried out to assess all social and cultural consequences/effects of a proposed project, policy or intervention on the human population at selected scales.

What questions will a social worker ask my child? ›

Hopefully, this will allay your fears about what a social worker might ask your child.
  • How are you? This question is a common opening question to build rapport with the child. ...
  • What do you feel about mummy/daddy? ...
  • Has mummy or daddy ever done something you don't like? ...
  • Conclusion.
May 18, 2020

Why would social services do an assessment? ›

An assessment is used to: Explore what you are able to do for yourself, with support from your family, friends and community and what support from you may need from Adult Social Care. Determine if you are eligible for support from Adult Social Care.

How long does a social work England investigation take? ›

Investigations usually take about six months. The process may take longer depending on the availability of relevant information, or if an investigation is put on hold.

How do you complete a needs assessment? ›

Overall, there are four general steps involved in conducting a needs assessment:
  1. Plan.
  2. Develop questions.
  3. Select data collection method.
  4. Analyze and prioritize data.

Can you fail a risk assessment? ›

Enforcement action. Risk assessments are a legal requirement. So if you fail to assess your work, you're breaking the law.

What do social services look for in risk assessment? ›

Social care needs risk assessment should assess the behaviour of the individual receiving care, to deem whether or not violent and threatening behaviour is unlikely or if they are a high risk. In these circ*mstances, you need to assess if other service users in the same environment may also be affected.

What do social services look at? ›

Social workers assess physical aspects of the home environment. 2. This scale may appear judgmental, but workers necessarily make judgements about the safety, order and cleanliness of the place in which the child lives. The use of a list helps the objectivity of observation.

What are the six basic guidelines to follow when assessing a child? ›

Parents' capacities are detailed across the six areas identified in the parenting capacity domain of the Framework for the Assessment of Children in Need and their Families: basic care; ensuring safety; emotional warmth; stimulation; guidance and boundaries; and stability.

How does a social worker assess a child? ›

The social worker will carry out an initial assessment of the concerns. The initial assessment takes account of your child's, health, education, development, identity, family and social relations, social presentation and self care skills.

How long does a child in need meeting last? ›

A Child in Need Plan will be developed in a Child in Need Planning Meeting. Most Child in Need Plans will envisage that Children's Services intervention will end within twelve months. However, some children and families may require longer term support, for example children with disabilities.

What happens on a child in need plan? ›

Social services will be looking at how you work with them to keep your children safe. They will be in contact with school and may involve other agencies to support you (eg Women's Aid, Homestart).

What are the basic needs of a child UK? ›

What Are the Basic Needs of a Child?
  • Food.
  • Water.
  • Shelter.
  • Education.
  • Consistency.
  • Structure.
  • Guidance.
Oct 5, 2018

What happens after a child assessment? ›

After meeting with you and your child and assessing any other relevant information, the social worker can decide what help you need. We may recommend our services or services from other professionals to you.

What are the 8 steps in a needs assessment? ›

8 Steps to Guide Your Community Health Needs Assessment
  • Step 1: Identify and engage stakeholders. ...
  • Step 2: Define the community. ...
  • Step 3: Collect and analyze data. ...
  • Step 4: Select priority community health issues. ...
  • Step 5: Document and communicate. ...
  • Step 6: Plan improvement strategies. ...
  • Step 7: Implement improvement plans.
Aug 25, 2016

What are the 3 components of a needs assessment? ›

Components of a Needs Assessment

The main outcomes of a community needs assessment are in 3 main categories: Policy Change, Systems Change, and Environmental Change.

What are the 5 steps in the needs assessment? ›

Five Steps: The processes of Training Needs Assessment can be divided into five steps: i) identify problem and needs; ii) determine design of needs assessment; iii) collect data; iv) analyze data; and v) provide feedback.

Do you have to pay for needs assessment? ›

Free for New Zealand citizens and residents who meet the NASC eligibility criteria for publicly-funded support services. Proof of residency will be required and asked for.

Can social services check your phone? ›

It sound like children services may be worried about your partner's children or grandchildren, is that right? If a social worker is worried about a child, by law, they have to find out as much as they can about a child's situation. However, they do not have the legal power to tap phones.

Can you refuse an early help assessment? ›

Early Help is voluntary and is about working alongside your family to support you, if you change your mind you can withdraw consent at any time if you no longer wish to continue with the Early Help assessment process.

Who is entitled to a social care assessment? ›

You will be eligible if: your needs are because of a physical or mental health issue, your needs stop you from being able to do 2 or more specific things (these are described in the table below), and. there is a significant impact on your wellbeing because you can't do specific things (see above).

What questions do needs assessments answer? ›

5 Key Questions for Needs Assessment
  • What is the ideal business outcome you would like to experience? Or What results are you trying to accomplish? ...
  • What is the problem we are trying to solve? ...
  • How will we measure our success? ...
  • What options have you tried so far? ...
  • What is the most appropriate way forward?
Jan 7, 2022

What is the most important in needs assessment? ›

The most important element of a needs analysis is deciding which needs have the highest priority.

What is the purpose of a needs assessment? ›

The goal of a needs assessment is to help educators identify, understand, and prioritize the needs that districts and schools must address to improve performance.

What are the 3 main categories of community needs assessment? ›

Assessing Local Needs
  • Perceived needs: based on what individuals feel their needs are. ...
  • Expressed needs: defined by the number of individuals who sought help. ...
  • Absolute needs: needs deemed universal, including those for survival (i.e. food, water, safety, and clothing).
Jan 15, 2019

What are the most common forms of needs assessment? ›

Methods of needs assessment can be classified into seven main types, each of which can take many different forms in practice.
  • Gap or discrepancy analysis. ...
  • Reflection on action and reflection in action. ...
  • Self assessment by diaries, journals, log books, weekly reviews. ...
  • Peer review. ...
  • Observation.

What are the six steps in the needs assessment process? ›

Future Impact Starts with a Six-Step Needs Assessment
  1. Define your target population. ...
  2. Assess the needs using external data. ...
  3. Assess the needs using internal data. ...
  4. Assess the needs by gathering information from your ideal clients. ...
  5. Conduct a gap analysis. ...
  6. Select your priorities.
Aug 3, 2014

How long does an assessment of need take? ›

The Disability Act 2005 provides that an assessment of need must be commenced and completed within a six-month period.

How long does a child assessment order last? ›

An order made under section 43 of the Children Act 1989, which lasts up to seven days.

What questions would a social worker ask a child? ›

Hopefully, this will allay your fears about what a social worker might ask your child.
  • How are you? This question is a common opening question to build rapport with the child. ...
  • What do you feel about mummy/daddy? ...
  • Has mummy or daddy ever done something you don't like? ...
  • Conclusion.
May 18, 2020

What kind of questions do social workers ask? ›

"What have you tried so far to solve this problem?" "What do you do when you start feeling anxious?" "How does this situation make you feel?" "How does your living situation make you feel?"

What do social services ask children? ›

To fully understand your family's needs, we'll ask you questions about your culture and ethnic background and whether you have any disabilities. We want to hear from all family members; if your children are old enough, we'll give them the opportunity to talk to us as well.

Can social services question a child without a parent present? ›

Yes. The social worker will want to speak to your child alone, but they should ask you before they do so (unless there are exceptional circ*mstances, for example they are concerned that you might threaten your child or try to make your child stay silent, or your child doesn't want you involved).

What are things a social worker Cannot do? ›

Social workers should not engage in physical contact with clients when there is a possibility of psychological harm to the client as a result of the contact (such as cradling or caressing clients).

What are red flags to a social worker? ›

Red flag placements are to be considered when the parent/guardian's behavior is problematic and presents a safety risk to the child and/or child's placement. Red flagging will identify cases for staff who work with the child's placement or handle contacts with parents, caregivers or service providers.

How long does a social work assessment take? ›

The assessment can take place within your family home, our offices or somewhere else depending on the situation of your child. This assessment should be completed within 45 working days of the referral being accepted by Children's Services.

What do social services look for in a home visit? ›

Social workers assess physical aspects of the home environment. 2. This scale may appear judgmental, but workers necessarily make judgements about the safety, order and cleanliness of the place in which the child lives. The use of a list helps the objectivity of observation.

What is the role of social services for children? ›

Social services have a statutory obligation to safeguard and promote the welfare of vulnerable children and adults and can provide a wide range of services to children and their parents, usually within the own home environment and co-ordinated by a social worker.

What is a child protection assessment? ›

The child and family assessment is the assessment used by children's social workers to understand the presenting issues and the impact on the child/ren in the context of the whole family. The assessment informs support and planning for the child/ren and their family.

Can I refuse a social worker assessment? ›

Yes – if you refuse a needs assessment then the local authority is not under a duty to assess you. But there are some exceptions. You can't refuse a needs assessment if: you lack the capacity to refuse, and the local authority believes that it's in your best interests to have an assessment.

Can social services remove parental rights? ›

Unless a child is adopted, parental responsibility cannot be removed from a biological mother and it is extremely rare for it to be removed from a father.

Can social services track your phone? ›

If a social worker is worried about a child, by law, they have to find out as much as they can about a child's situation. However, they do not have the legal power to tap phones. They could check the open part of social media accounts, such as Facebook.

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