How do you address problem-solving skills in an interview? (2023)

How do you demonstrate good problem-solving skills?

Problem-solving, continuous improvement, kaizen: Whether inductive or deductive, they are still based on 1) understanding causality, 2) seeking predictability, and 3) ensuring ongoing, unending learning.

We've found that fearless problem solvers tend to exhibit five key characteristics: They are undaunted, optimistic, driven, smart, and empathetic. The combination of these attributes results in great solutions to our clients' most challenging problems.

What are the 3 parts or steps to problem-solving?

The six-step model is a tried-and-tested approach. Its steps include defining a problem, analyzing the problem, identifying possible solutions, choosing the best solution, planning your course of action, and finally implementing the solution while monitoring its effectiveness.

One of the most effective ways to solve any problem is a brainstorming session. The gist of it is to generate as many ideas as you can and in the process, come up with a way to remove a problem.

Problem-solving skills are the ability to identify problems, brainstorm and analyze answers, and implement the best solutions.

Some barriers do not prevent us from finding a solution, but do prevent us from finding the most efficient solution. Four of the most common processes and factors are mental set, functional fixedness, unnecessary constraints and irrelevant information.

Understanding the problem

The most important factor in solving a problem is to first fully understand it. This includes understanding the bigger picture it sits within, the factors and stakeholders involved, the causes of the problem and any potential solutions.

Problem solving and critical thinking refers to the ability to use knowledge, facts, and data to effectively solve problems. This doesn't mean you need to have an immediate answer, it means you have to be able to think on your feet, assess problems and find solutions.

Why is problem-solving skills important in the workplace?

Why is it important? Employers like to see good problem solving skills because it also helps to show them you have a range of other competencies such as logic, creativity, resilience, imagination, lateral thinking and determination. It is a vital skills for your professional and personal life.

Example 1: Demonstrate problem-solving skills in the experience section. Conducted extensive research on a daily basis to identify potential gaps and issues that would affect the market position of our clients. Used data to identify how my team can make better decisions and improve its analysis strategy.

Examples of Problem Solving Scenarios in the Workplace

Solving any problems related to money, customer billing, accounting and bookkeeping, etc. Finding a way to make the company more profitable through new service or product offerings, new pricing ideas, promotion and sale ideas, etc.

An example of resourcefulness

When you're resourceful, you know how to turn an old shoe into a new pair of boots. Being resourceful is about being able to see potential in things that others might consider useless — it's about finding opportunity in a situation where there doesn't seem to be any.

Problem solving is the act of defining a problem; determining the cause of the problem; identifying, prioritizing, and selecting alternatives for a solution; and implementing a solution.