How To Manage a Toxic Employee | AllVoices (2024)

No business wants to deal with a toxic employee. From lowering the morale of their colleagues to damaging the company’s reputation, the toxicity effects can be far-reaching. Fortunately, it is possible to spot these kinds of employees and take action accordingly – but only if employers are aware of the warning signs.

In this blog post, we’ll discuss how to identify and address toxic behavior in the workplace. Read on for advice about protecting your team from harm and creating a positive atmosphere for everyone.

What is a toxic employee?

A toxic employee is one who creates a negative environment for themselves and others. They often spread negativity that can be difficult to manage, especially if you're working in an office setting with other people.

Toxic employees are difficult to manage because they aren't willing to take responsibility for their actions or work well with others. They make excuses for their behavior instead of trying harder at fixing it — and sometimes even blame those around them instead of taking ownership over whatever issue they're facing at work.

Can toxic employees be in remote work settings?

Yes, toxic employees can exist in a remote work setting. It’s vital to be aware of how the atmosphere in the workplace might affect their behavior and take steps to ensure their interactions with other team members are positive.

How do you manage a toxic employee?

The first step in managing a toxic employee is identifying and addressing the behavior quickly. It’s important to communicate with the employee and establish clear expectations, while also being aware of any potential underlying issues that may be causing this behavior.

Be sure to document all conversations so you have proof if needed in the future. Speak directly with the individual as soon as possible — don't wait until each instance of toxicity becomes too large or damaging, as this could put your team at risk.

It can be helpful to set up regular check-ins with the employee in order to keep track of their progress and boost morale while they work on improving their attitude and workplace behavior. Additionally, provide resources such as counseling or coaching if they need them.

Things you shouldn't deal with when it comes to toxic employees:

Don't let toxic employees get away with their behavior. If you see someone engaging in any of the above behaviors, it's time to step in and set them straight.

Don't let toxic employees take over the conversation. If a toxic employee is monopolizing meetings or phone calls by talking over everyone else, then you should speak up and remind them that this isn't how things work in your office--and if they continue acting like this, then they will be removed from future meetings or calls altogether!

Don't let toxic employees take credit for your work (or anyone else's). If someone claims credit for something that wasn't theirs alone — or worse yet, steals another person's idea entirely — then make sure that person knows he/she has done wrong.

Is it possible to "fix" a toxic employee?

Though it is possible to “fix” a toxic employee, it takes patience and commitment from both the employer and the employee. The employee needs to be willing to take responsibility for their actions, as well as make an effort to change their behavior.

The employer can help by providing resources such as counseling or coaching, setting regular check-ins, and establishing clear expectations. Additionally, recognizing positive changes in behavior can go a long way in helping the employee reach their goals.

It’s important to remember that managing a toxic employee isn't easy — but with dedication and support, it is possible to create a positive work environment for everyone.

Toxic workers are not always easy to identify

Toxic employees aren't always easy to spot. They may be good at hiding their true nature and can play the game, so they can be hard to spot. Toxic employees are also manipulative, which makes them even harder to spot.

The best way to deal with a toxic employee is by not hiring them in the first place. But what if you've already hired one? Here are some ways you can identify whether or not your new hire has toxic tendencies:

  • Pay attention to their interactions with other employees. Are they respectful and professional, or do they exhibit signs of aggression?
  • Watch for signs of unprofessional behavior such as gossiping, belittling others, or taking credit for someone else’s work.
  • Observe how the employee reacts to criticism. Do they take responsibility or do they become defensive?
  • Look for signs of a lack of team spirit and collaboration. Do they try to go it alone or do they contribute in group activities?

By being observant and setting clear expectations early on, you can help ensure that your workplace is free of toxic behavior.

How to spot toxic workers before hiring them

There are a few ways you can spot potential toxic employees before hiring them. The first is during the interview, ask questions that allow the candidate to showcase their communication and collaboration skills. Additionally, ask them about past experiences working in teams and how they interacted with colleagues. You can also look into their references and check for any red flags that may indicate toxicity.

Tips to manage a toxic employees

If you need some tips to manage a toxic employee, here are a few to get you started:

Give them direct feedback

In many cases, toxic people are oblivious to the effect they have on others. So it's important to give them direct feedback about their behavior and how it affects the team. Explain what behaviors you expect from them, and be clear about the consequences of not meeting those expectations.

Finally, make sure that your team is aware of these expectations as well so they can reinforce them when needed. This will help create a unified front against any potential toxic behavior in your workplace.

Enforce consequences for unacceptable behavior

If someone isn't responding positively to your feedback or attempts to change their behavior, then it's time to start enforcing consequences. Depending on the severity of the situation, this could range from verbal warnings to suspension or termination.

The goal should always be to help the employee improve—but if they are unwilling or unable to do so, then you need to take steps to protect the rest of your team.

Separate the toxic person from other teammates

In some cases, it may be beneficial to separate the toxic person from other team members. This can help ensure that their negative behavior doesn't spread further and allows them to focus on improving their own attitude and outlook. It is important to make sure that everyone on the team feels comfortable and safe working together.

If separating someone is a necessary step in achieving this goal, then don’t hesitate to do so. Finally, it’s important to address any underlying issues as they are often at the root cause of toxicity in the workplace. Stress, burnout, or unresolved interpersonal conflicts can all lead to toxicity if not dealt with appropriately.

Accept that they might not change

It’s important to accept that some people won’t change their behavior even with your best efforts. In these cases, it is better to part ways so that their toxicity doesn't spread further in the workplace.

By taking a proactive approach and setting clear boundaries around acceptable behavior, you can go a long way towards managing toxic employees. This will help create a more positive working environment and increase morale amongst the team. With dedication and support from both employer and employee, it is possible to make meaningful improvements in any work environment.

Things to remember

Do:

  • Foster an environment of open communication
  • Give direct feedback to employees
  • Enforce consequences for unacceptable behavior
  • Separate toxic workers from other team members
  • Address underlying issues

Don't:

  • Ignore signs of toxicity in the workplace
  • Avoid dealing with difficult conversations
  • Sweep problems under the rug
  • Enable bad behavior through inaction
  • Give up on employees without making an effort.

Can too many toxic employees create a hostile work environment?

Yes, too many toxic employees can create a hostile work environment. Toxic behavior such as bullying, harassment, discrimination, and intimidation can quickly cause an atmosphere of fear and mistrust in the workplace.

This can lead to decreased productivity, high turnover rates, and a lack of team cohesion. It is important to identify any potential signs of toxicity early on and take steps to address them before they become an even bigger issue.

If you are unable to manage the toxic employee yourself, consider seeking out professional help from Human Resources or other experienced professionals. They will be able to provide practical advice and resources that may help resolve the situation in a more effective way. Ultimately, your goal should be to ensure that everyone in the workplace feels safe and appreciated.

How To Manage a Toxic Employee  | AllVoices (2024)

FAQs

How To Manage a Toxic Employee | AllVoices? ›

In many cases, toxic people are oblivious to the effect they have on others. So it's important to give them direct feedback about their behavior and how it affects the team. Explain what behaviors you expect from them, and be clear about the consequences of not meeting those expectations.

How to manage out a toxic employee? ›

Managing Toxic Employees: Strategies for a Healthy Workplace
  1. Engage in a Meaningful Conversation Privately.
  2. Don't take their behavior personally.
  3. Document everything.
  4. Explain the consequences of their actions.
  5. Assigning tasks that can be done independently.
  6. Provide transparent and straightforward feedback.
Jul 6, 2023

How to handle an employee who challenges your authority? ›

you should listen and guide first. Address Behavior: Speak privately with the employees challenging your authority and discuss their behavior in a calm and respectful manner. Set Clear Expectations: Clearly communicate your expectations regarding behavior and respect in the workplace.

What's the best way to manage an employee who's causing a negative stir? ›

Following are nine tips for turning your negative employee into a positive contributor:
  1. Understand the Root Cause. ...
  2. Provide Constructive Feedback. ...
  3. Set Clear Expectations. ...
  4. Offer Support and Resources. ...
  5. Encourage Problem-Solving. ...
  6. Promote a Positive Work Environment. ...
  7. Implement a Performance Improvement Plan. ...
  8. Monitor Progress.
Nov 7, 2023

How do you have a difficult conversation with a toxic employee? ›

Focus on Behavior, Not Personality

Shift the emphasis from the person to the specific behavior or performance issue: Avoid Personal Attacks: Refrain from making statements that attack the individual's character. Instead, address observable actions or outcomes.

How to handle toxic people at work? ›

Here's what you can do to limit the impact of toxic employees:
  1. Document toxic behavior. Thoroughly detail what's going on to create a record should you need to take action against the employee. ...
  2. Identify the source of the problem. ...
  3. Find and execute solutions. ...
  4. Be prepared to make hard decisions.
Apr 15, 2024

How to manage a difficult employee? ›

How to Deal With a Difficult Employee
  1. Be timely and deal with issues as they arise.
  2. Be open to the employee's perspective.
  3. Keep it short, and let the employee respond.
  4. Show empathy and genuine care.
  5. Don't sandwich negative feedback between positive reinforcement.
  6. Give positive feedback when it's deserved.
Jan 17, 2023

How do you handle an employee who thinks they are the boss? ›

How To Handle Employees Who Think They Are the Boss
  1. Establish a Clear Chain of Command and Make Sure Employees Are Aware of It.
  2. Set Rules and Expectations for Employee Behavior and Enforce Them Consistently.
  3. Encourage Communication Among Employees and Between Employees and Managers.
Jul 11, 2022

How to manage someone who undermines you? ›

If you're being undermined at work, consider methods including directly addressing the issue with the culprit, ignoring minor behavior, asking for clarification for negative comments, and staying confident in your abilities.

How to handle an employee who is disrespectful to other employees? ›

Enforce consequences.

Establish the consequences for an employee who treats employees with disrespect. Give clear expectations for their improvement and outline disciplinary actions if the employee does not improve. Then, be sure to follow through with the consequences.

How to terminate a toxic employee? ›

8 Tips for Firing Toxic Employees
  1. Properly document toxic behavior. ...
  2. Don't procrastinate, but don't jump the gun either. ...
  3. Act decisively. ...
  4. Always listen to feedback from the workplace. ...
  5. Surface the toxic behavior at the very next employee performance review meeting.
Dec 29, 2014

How to professionally say someone has a bad attitude? ›

During the review, employ clear and non-judgmental language. For instance, instead of saying “You have a bad attitude,” you could say, “I've noticed there are times when it's hard for you to collaborate with the team, such as during our recent project.” Offer employee feedback that is focused on growth and development.

How do you expose a bad employee? ›

Bring the undesirable behavior to their attention without being confrontational, which can make them hostile and won't solve the problem. Give them specific examples of their negative attitude and behavior so they can understand the problem. Workers may not realize that they're being difficult.

What are the four D's of difficult conversation? ›

Another important thing to understand about navigating difficult conversations are the 4 D's or discover, define, discuss and decide. Let's dive into this a little further. Discover: Understand the root cause of the issue (as best you can) before approaching the conversation.

How to discipline a toxic employee? ›

Do:
  1. Foster an environment of open communication.
  2. Give direct feedback to employees.
  3. Enforce consequences for unacceptable behavior.
  4. Separate toxic workers from other team members.
  5. Address underlying issues.
Feb 8, 2023

How to talk to employees as a manager? ›

Managers should keep the tone informal and keep the conversation moving organically while making sure everyone has adequate space to speak. Hold Regular 1-on-1s. Communicating in groups is difficult for some people, so a good manager should create additional avenues of communication for their employees.

How to outsmart a toxic coworker? ›

Here are seven strategies you can use to accomplish these goals:
  1. Review different types of toxic coworker behaviors. ...
  2. Establish boundaries. ...
  3. Disengage from negative behavior. ...
  4. Protect your mental and physical health. ...
  5. Generate practical solutions. ...
  6. Seek outside perspectives and inform leaders. ...
  7. Know your limits.
Feb 3, 2023

How to deal with an employee that is trying to sabotage you? ›

If there is someone at work who may be doing things to damage your work reputation, consider these ideas to handle the situation:
  1. Build your relationship. ...
  2. Address the issue. ...
  3. Ignore the behavior. ...
  4. Ask for clarification. ...
  5. Remain confident in your abilities. ...
  6. Identify the reason for the action.
Mar 10, 2023

How do you prove an employee is toxic? ›

Toxic employees can be identified by their overconfidence, self-centered attitudes, and lack of cooperation. They often disrespect co-workers and prioritize their interests over the team's. Their behavior disrupts team dynamics, lowers morale, and hinders productivity.

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