GCSE Business Studies/Stakeholders - Wikibooks, open books for an open world (2024)

Everyone who is affected by a business is called a stakeholder.

Internal Stakeholders[edit | edit source]

Internal stakeholders are inside the business. There are two you need to know:

Owners
  • The most important stakeholders.
  • They decide what happens to the business. They're the ones who make a profit if the business is successful.
  • In a sole trader or a partnership, they are the owners. In a limited company, they are the shareholders.
Employees
  • If the company does badly, they may become unemployed.
  • They want job security, promotion prospects, a decent wage, and good working conditions.

External Stakeholders[edit | edit source]

External stakeholders are outside the business. There are four main ones:

Customers
  • Sales or promotions to bring new and old customers back
  • They want high quality products at low prices.
Suppliers
  • The business provides them with their income.
  • They may face cash flow problems if the business doesn't pay on time.
  • If the business closes, they will lose work and money.
Local community
  • The business provides job opportunities and may provide useful facilities which they can use (e.g. a gym)
  • On the other hand, if the business causes noise and pollution, this will disrupt them (e.g. a power plant)
Government
  • They receive taxes when the business makes a profit.

Why Stakeholders Are Important[edit | edit source]

  • Shareholders/owners are the most important stakeholders as they control the business. If they are unhappy than they can sack its directors or managers, or even sell the business to someone else.
  • No business can ignore its customers. If it can't sell its products, it won't make a profit and will go bankrupt.
  • If a business doesn't keep its employees happy, it may become unproductive. It won't work to its full potential and so its profits may suffer.
  • A business may not mind being unpopular in the local community if it sells its products to a wider area.
GCSE Business Studies/Stakeholders - Wikibooks, open books for an open world (2024)

FAQs

Who are the stakeholders in a business GCSE? ›

A stakeholder is any person, group of people or other organisation that has an interest in the activities of a business. Businesses need to be aware of their stakeholders, as many of them will be affected by its activities.

Who are the stakeholders in 1.5 1 business? ›

Internal Stakeholders are those impacted by business activity inside the business: owners, shareholders, managers and employees. External stakeholders are not owners or employees but are affected by the activity of the business. For example, customers, government, banks, local community and suppliers.

Who is the most important stakeholder in a business? ›

The first and most important comprises employees, customers, and investors, without whom the business will not be able to operate.

Are shareholders the most important stakeholders? ›

The Bottom Line

Both shareholders and stakeholders are important, but ethical business ownership and management recognizes that the short-term profit goals of shareholders may not always be in the best long-term interest of either the company or the community that it is a part of.

Who are the 4 P's stakeholders? ›

Introducing the Key Stakeholders: Patients, Providers, Payors, and Policymakers (the Four P's) – Connecting Health Information Systems for Better Health.

Who are the 5 stakeholders? ›

In business, a stakeholder is any individual, group, or party that has an interest in an organization and the outcomes of its actions. Common examples of stakeholders include employees, customers, shareholders, suppliers, communities, and governments.

Who are Tier 1 stakeholders? ›

Tier 1. Central Stakeholders: The “go-to” people within your network, the ones you have a direct relationship with. These stakeholders have a strong connection to your organisation. Tier 2.

Who are the high priority stakeholders? ›

For example, stakeholders with high influence and high interest would be given the highest priority, as their actions and opinions can significantly impact the project's success. On the other hand, stakeholders with low influence and low interest may require less attention and resources.

Who is one of the most critical stakeholders? ›

Who are a company's most important stakeholders?
  • Customers. Peter Drucker defined the purpose of a company as this; to create customers. ...
  • Employees. ...
  • Shareholders. ...
  • Suppliers, distributors and other business partners. ...
  • The local community. ...
  • National Government and regulatory authorities.

Who are the top three most important stakeholders in a business? ›

The primary stakeholders in a typical corporation are its investors, employees, customers, and suppliers.

Who is the most powerful stakeholder and why? ›

One of the most important stakeholders of a business is the customer. Customers buy the products the company provides and help make the company successful. They also contribute to the success of the business in other ways. For example, they can provide feedback that can improve a company's product or service.

What is the least important stakeholder? ›

Least important / Minimal effort: The least important stakeholders are those who have little power and little interest in the project and require minimal effort from the project manager. However, they should not be overlooked: a stakeholder can move from one quadrant to another without warning!

Do stakeholders own equity? ›

A shareholder is a person who owns an equity stock in the company, and therefore, holds an ownership stake in the company. On the other hand, a stakeholder is an interested party in the company's performance for reasons other than capital appreciation.

What is the conflict between stakeholders and shareholders? ›

Some examples of stakeholder conflict include: Shareholders vs. employees: Shareholders may want the company to focus on maximizing profits, while employees may be more concerned with job security, pay, and working conditions.

What is the role of stakeholders in strategic management? ›

Roles of Stakeholders. Direct the Management: The stakeholders can be a part of the board of directors and therefore help in taking actions. They can take over certain departments like service, human resources or research and development and manage them for ensuring success.

Who are the stakeholders in a business? ›

A stakeholder is a party that has an interest in a company and can either affect or be affected by the business. The primary stakeholders in a typical corporation are its investors, employees, customers, and suppliers.

Who are the stakeholders in the business model? ›

They include employees, shareholders, directors, customers and members of the community where the organization operates. Companies, educational institutions, government agencies and nonprofit organizations can all be described through the stakeholder model.

Who are considered stakeholders in a company? ›

Based on this criteria, stakeholders often include customers, employees, investors, suppliers, boards of directors, community members and organizations, and government entities. Stakeholder capitalism is a system in which an organization prioritizes stakeholders' interests.

Who are the stakeholders in the business process? ›

Stakeholders in a business process may include the project manager, employees, donors, investors, shareholders, customers, competitors, suppliers, vendors, local and national communities, internal and external organisations, government and its regulatory agencies and labour unions.

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