Forgotten PIN | Nationwide (2024)

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You can request a PIN reminder if you want to keep the same one. Or you can request a brand new PIN. Either way, your PIN will arrive by post in 3 to 5 working days.

Note:

If your PIN is locked, contactless will only work for a certain number of transactions. To get it working again, you'll need to unlock your PINand then make a payment using your card with the PIN.

How to request a PIN reminder in the Internet Bank

  1. Log in to the Internet Bank.
  2. From the accounts overview page, choose the relevant account.
  3. Choose Other account services in the View accounts menu.
  4. From the Account services menu, choose Request a PIN reminder.
  5. Enter the last 8 digits of your 16-digit card number.
  6. Select Request PIN.

We'll then send a PIN reminder to your registered address within 3 to 5 working days.

Log in to the Internet Bank

How to request a new PIN over the phone

Give us call and we'll send you a new PIN to your registered address within 3 to 5 working days.

Continue managing your account in branch

While you're waiting for your PIN, we can help you withdraw cash, make a payment or change your details in branch. Remember to bring some ID with you.

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Forgotten PIN | Nationwide (2024)

FAQs

What can I do if I forgot my PIN number? ›

Call the phone number printed on the back of your card to retrieve your PIN number or reset it. If you prefer to recover your PIN in person, visit your nearest bank for help. Alternatively, log into your account on your bank's website and follow the online instructions to recover your PIN.

What do I do if I forgot my ATM PIN? ›

If you are at the ATM and realise “I forgot my ATM Card PIN number” after putting your card inside the machine, do not worry. Choose Forgot PIN or Regenerate ATM PIN option on the menu. You would be redirected to a screen to enter your registered mobile number, which triggers an OTP to that number.

What is my 4 digit PIN number? ›

The 4-digit PIN code is the password you set in your bank account to withdraw money at an ATM. It won't be printed on a card. If you've forgotten your PIN, you'll need to contact your bank to retrieve it.

How do I unlock my PIN? ›

I've entered my PIN incorrectly 3 times and blocked it, how do I...
  1. Put your card into an ATM.
  2. Enter the correct PIN (which you can find in-app)
  3. Select 'PIN services'
  4. Select 'PIN Unlock'
  5. Unblock your PIN by following the on-screen instructions.

How can I know my PIN number? ›

How Do I Find My PIN Number? If you've forgotten your PIN number, consider contacting your bank. You'll likely have to verify your identity, but a customer service representative should be able to help you reset your PIN.

What to do if ATM PIN locked? ›

You can directly approach your bank or its branch and submit a written application, requesting an automatic unblock of the ATM card. To verify your identity as the card's user, you must submit ID and address proof. Once these details are verified, the bank will unblock your card.

How do I unblock my debit card after entering the wrong PIN 3 times? ›

After typing 3 wrong pins (it doesn't have to be on the same day) the chip of your card will be blocked. To unblock your chip, you can go to an ATM from a major bank. You should be able to see a new 'PIN Unlock' option or you can otherwise view your remaining amount. A third option would be to withdraw cash.

Can I get my ATM PIN online? ›

Log in to the net banking portal with the username and password provided. Choose the account that account holder wish to generate the ATM PIN for. Then choose the “ATM Card Services” option. Click on “Generate New ATM”

How to recover your debit card PIN? ›

If you've forgotten your debit card PIN, some banks may offer a way to retrieve it through their website or app. You can also call a customer care representative, or find a local branch for help. You'll probably still need to verify your account ownership and may be directed to reset the PIN for security reasons.

What is a common 4 PIN code? ›

You guessed it, 1234 is at the top of the list! 0000 isn't far behind in third, and it's no surprise that your creepy uncles PIN; 6969, is on the list also. If your PIN is on the list above and now has you worried, we got your back. Below is a list of the least frequent 4-digit pin codes.

What are the possibilities of a 4 digit PIN? ›

There are 10 possible values for each digit of the PIN (namely: 0, 1, 2, 3, 4, 5, 6, 7, 8, 9), so there are 10 · 10 · 10 · 10 = 104 = 10000 total possible PIN numbers. To have no repeated digits, all four digits would have to be different, which is selecting without replacement.

How do I recover my PIN number? ›

HOW CAN I RETRIEVE MY CARD'S PIN IF I FORGET OR LOSE IT? One should either go to the branch at the self-service area for assistance or call our Contact Centre to have the PIN reset.

How do I recover my ATM PIN without going to the bank? ›

Reset ATM PIN through Mobile Banking

STEP-1: Login to your bank's mobile app using your credentials. STEP-2: Go to the 'Debit Cards' section and choose the card whose PIN you want to reset. STEP-3: You might have to enter your card's CVV and the OTP that you receive on your registered mobile number.

What is the PIN unlock code? ›

The Network Unlock Code (NUC), sometimes called a Network Unlock PIN (NUP) or Network Control Key (NCK), allows you to unlock a mobile phone from its original network. If you've not received a NUC you can request one.

How do I get my card PIN if I forgot it? ›

STEP-1: Login to your bank's netbanking portal using your credentials. STEP-2: Go to the 'Debit Cards' section and choose the card whose PIN you have forgotten. STEP-3: Click on 'Instant PIN Generation', where you might have to enter your card details like number, name, and CVV.

How do I get cash if I forgot my PIN? ›

Sometimes you can use a pay code-enabled ATM to withdraw money from a credit card without a PIN. If this option is available, you can use your card from your mobile app, prompting a QR code for you to scan at the ATM, allowing you to withdraw cash without a PIN.

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