See Also
Debit Card PIN: What You Need to KnowWhat is the strongest 4 digit PIN?Support Centre | Help, Support & Live ChatPersonal Identification Number (PIN): What It Is, How It's Used😔 Card blocked after 3 attempts with a wrong PIN code
You used the wrong PIN code 3 times and would like to unblock your chip.
Updated over a week ago
After typing 3 wrong pins (it doesn't have to be on the same day) the chip of your card will be blocked.
To unblock your chip, you can go to an ATM from a major bank. You should be able to see a new 'PIN Unlock' option or you can otherwise view your remaining amount. A third option would be to withdraw cash.
If after trying several banks your chip still isn't unblocked, reach out to our team via chat for help (we might need to ask our banking partner to reset your pin tries).
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