Cash App Support (2024)

Cash App Support (1)Cash App

To send a payment:

  1. Open the Cash App
  2. Enter the amount
  3. Tap Pay
  4. Enter an email address, phone number, or $cashtag
  5. Enter what the payment is for
  6. Tap Pay

Cash App Support (2)

To send a payment on our website:

  1. Log into your Cash App account at cash.app/account
  2. Click on Pay & Request on the left hand side
  3. Type in your payment details, including amount and recipient
  4. Choose from your Cash Balance or linked bank in the final dropdown
  5. Click Pay

Currently we only support sending payments to known recipients on our website. You can send funds to new recipients in-app.

Where's my Refund?

Refunded payments are generally returned instantly to your Cash App balance.

Payment Canceled

We do occasionally cancel payments for security reasons.

View Account Statements

Access your Cash App account statements

Still Need Help?

Our customer support is here to help.

Contact Support

Something Else

Cash App Support (2024)

FAQs

Cash App Support? ›

Call us at 1-800-969-1940. Please note (1) this is the only phone number customers can call for Cash App support, and (2) a Cash App representative will never ask you for your password, PIN, social security number or full debit card number. c.

Does Cash App have a 24 hour customer service number? ›

How do I call Cash Support on the phone? You can reach Cash Support by calling 1 (800) 969-1940. We're here to help every day from 9 AM to 7 PM ET.

Does Cash App refund you if scammed? ›

Cash App explicitly states that payments are final and cannot be canceled if they've been completed [844-658-2040]. In conclusion, Cash App [844-658-2040] does offer refunds to users who have been scammed, but the process may require time and cooperation.

How do I contact Cash App directly? ›

Q: Does Cash App have customer service support? Check out Contact Cash App Support here for all the ways you can reach out. You may also reach Cash App's support team at 1 (800) 969-1940.

How can I recover my Cash App account? ›

To recover your account:
  1. Log out of the current account to get back to the login screen.
  2. Select the “...” icon for more settings at the top-right corner of the screen.
  3. Select “Get help logging in”
  4. Choose how we should look up your account.
  5. Complete any of the prompts to confirm and verify your account.

How do I get my money back from Cash App? ›

Cash App attempts to protect users from fraud and scams. However, refunds are not guaranteed, especially if you authorized the payment. It's essential to contact Cash App support [𝟏-{𝟴𝟯𝟯}-317-0499] immediately if you believe you've been scammed.

How to get money out of a locked Cash App? ›

The first thing you should do when trying to withdraw money from a locked Cash App account is contact customer support. They may be able to assist you in unlocking the account or provide alternative solutions for accessing your funds.

Does Cash App reverse money? ›

Cash App can't cancel or refund a payment after it has been completed. If you sent money to the wrong account, ask the recipient for a refund: Tap the Activity tab on your Cash App home screen. Select the payment in question and tap Completed.

Can you sue Cash App for being scammed? ›

Yes, you may be able to sue a money transfer mobile app like Cash App, but probably only on an individual basis in small claims court. If your claim is larger than what the small claims court handles, then you would probably need to submit it to a process called arbitration.

Can you dispute a Cash App payment? ›

Select "Need Help & Cash App 1-866 856 3224 Support." Choose "Dispute this Transaction" and follow the instructions provided. Cash App's support 1-866 856 3224 team will review the dispute and may contact you for additional information. Be prepared to provide all relevant details and any supporting documentation.

Do you have to pay a fee to receive $3,000 on Cash App? ›

Sending and receiving money is totally free and fast, and most payments are deposited directly to your bank account in minutes.

How much does Cash App charge to withdraw $1000? ›

You can use your Cash App Card at any ATM for a $2.50 fee, plus any out-of-network fees charged by the ATM operator.

How do I contact someone on Cash App? ›

Contact us
  1. Start a ChatOpen your mobile app to chat.
  2. Start a ChatOpen your mobile app to chat.
  3. Call us at (800)-969-1940Available daily, 9 AM-7 PM ET.

Does Cash App refund money if scammed? ›

No Guaranteed Refunds: Cash App transactions are generally instant and irreversible.

Why is my Cash App account locked due to suspicious activity? ›

In most cases, you'll need to contact Cash App support to unlock your account, as they'll need to verify your identity and address any security concerns. Attempting to unlock your account on your own may not be successful and could potentially delay the resolution process.

Will Cash App reactivate my account? ›

In summary, reactivating a deactivated Cash App account is possible as long as you have access to the email or phone number associated with the account. You can also transfer any leftover money from your Cash App balance back into your bank account before deactivating the account.

What is the 24 hour limit on Cash App? ›

You can receive up to $25,000 per direct deposit, and up to $50,000 in a 24-hour period. Cash App makes direct deposits available as soon as they are received, up to two days earlier than many banks.

Can you talk to people on Cash App? ›

Yes, you can talk with a live human on Cash App. Customers can use the Cash App customer service number +1 (833) 317-1725,or 1 -833-317-1725 to connect with a live technical representative. Can you contact someone on Cash App? Yes, you can reach someone by phone using the Cash App, which is the best option.

What happens to unclaimed Cash App money? ›

If your Account is inactive for an extended period of time it may be deemed “unclaimed” or “abandoned” under your country's law. If this occurs, Cash App will provide you with notice as required by applicable law. If funds still remain in your Account, Cash App will escheat such funds as required by applicable law.

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