How do you describe problem-solving skills in an interview?
Common questions
Describe a time when you faced an unexpected challenge at work. How would you handle a dissatisfied customer? Describe a situation where you had to solve a problem at work and the role you played. Give an example of a situation in which you saw an opportunity in a potential problem.
Do: Select a strong example that truly demonstrates your problem-solving ability in a positive manner. Choose examples that are relevant to the job you are applying for. If you are applying for a project-based position, give an example of how you resolved a problem with a work or academic project.
- They have an “attitude”! ...
- They re-define the problem. ...
- They have a system. ...
- They avoid the experience trap. ...
- They consider every position as though it were their own. ...
- They recognize conflict as often a prerequisite to solution. ...
- They listen to their intuition.
Solutionist Definition & Meaning - Merriam-Webster.
- Outline a problem that came up at work.
- Explain what disaster could have happened, or was happening, if it were not resolved.
- Elucidate what you did to solve the problem.
- Describe the good result that happened.
- Express the excellent wider consequences.
Tips for answering analytical interview questions
Choose examples that help highlight your personality. Provide specific details about the event and your response to it. Come to the interview prepared with a few specific examples of situations where you were in charge of solving problems at work.
- analytical.
- investigative.
- inquiring.
- rational.
- sound.
- systematic.
Problem solving is the act of defining a problem; determining the cause of the problem; identifying, prioritizing, and selecting alternatives for a solution; and implementing a solution.
We've found that fearless problem solvers tend to exhibit five key characteristics: They are undaunted, optimistic, driven, smart, and empathetic.
- Develop evidence to support views.
- Analyze situations carefully.
- Discuss subjects in an organized way.
- Predict the consequences of actions.
- Weigh alternatives.
- Generate and organize ideas.
- Form and apply concepts.
- Design systematic plans of action.
What are some examples of problem-solving skills?
- Correcting a mistake at work, whether it was made by you or someone else.
- Overcoming a delay at work through problem solving and communication.
- Resolving an issue with a difficult or upset customer.
Problem-solving skills help you determine why an issue is happening and how to resolve that issue. It's one of the key skills that employers seek in job applicants. Problem-solving starts with identifying the issue, coming up with solutions, implementing those solutions, and evaluating their effectiveness.

On this page you'll find 87 synonyms, antonyms, and words related to problem-solving, such as: analytical, investigative, inquiring, rational, sound, and systematic.
What is Positive Problem-Solving? Positive problem solving involves dealing with problems while remaining composed and optimistic. And, if you are in a leadership role, you recognize the value of problem-solving skills.