Hilton has recently been named one of the World’s 25 Best Multinational Workplaces in 2016.
So what makes Hilton so great? Why do people want to work there?
Because Hilton recognises that happy employees translates into happy customers. When your employees enjoy their jobs and like the company they work for, going above and beyond to consistently provide their best work becomes second nature.
One of the ways Hilton keeps its employees happy is by providing a pleasant environment to work in. Resources supply all staff members with nice décor, food, and free wifi, as well as encouraging a community connection within its workforce. By creating a great place to work and the feeling of being with friends and family, it makes people happy to be at work.
Another way is by investing in their staff and their careers. They offer Hilton University which helps workers move forward in their careers by helping them plan and manage, and teaching them new skills. Showing this faith and building up your workers is off-putting to some companies, because they think it means their employees will then leave. But smart companies know that helping team members to set and achieve career goals, and encouraging learning will make employees happier and make the company better.
Recognition is something that Hilton do well. With regular awards, programs and events with the purpose of acknowledging great team members, good work doesn’t go unnoticed. And sometimes, a little bit of appreciation is all someone needs to keep them motivated in their role.
The company also has a great rewards program for staff members, called Go Hilton, which offers them travel discounts. Not just for the staff member, but for friends and family as well. Perks like that are a big reason for some people to take and keep a job. While a salary might be the main reason we work, the little extras make a big difference.
So while rewards, acknowledgment, or education are not necessarily new ideas, Hilton has made an effort to do them well and provide their employees with what they want and need. Investing in keeping your employees happy will help your business thrive. Not every company can develop their own university, but something as simple as providing an allowance for a short development course, or shouting your team coffee every once in a while as acknowledgment for their hard work could be all it takes to have a happy team, and successful business.
FAQs
Since first earning a spot on this list in 2016, Hilton has continued to build its strong culture through an unwavering focus on creating a workplace that is inclusive, offers strong growth opportunities, is driven by purpose, and provides the kind of support that empowers its 460,000 team members around the world to ...
Why do you want to work in Hilton answer? ›
First and foremost, I've always been impressed by the level of service and quality that Hilton Hotels provides to its guests. I've had several fantastic experiences staying at Hilton properties and I would love the opportunity to be a part of that team and contribute to creating memorable experiences for others.
What do employees say about working at Hilton? ›
Hilton has an overall rating of 4.0 out of 5, based on over 11,580 reviews left anonymously by employees. 76% of employees would recommend working at Hilton to a friend and 67% have a positive outlook for the business. This rating has been stable over the past 12 months.
How does Hilton keep employees happy? ›
At the heart of Hilton's employee satisfaction mantra is the belief that 'Happy Team Members lead to Happy Guests'. And the company has gone to great lengths to walk this talk. Hilton ensures that each team member is treated like a VIP guest at a red-carpet event - valued, cared for, and recognized.
What makes Hilton such a great place to work? ›
Hilton is dedicated to building an inclusive culture that supports team members at every stage of their personal and professional journey and empowers each of them to bring their true, authentic self to work.
Why do people choose Hilton hotels? ›
Hilton is the best hotel chain out there because its elite status program is achievable, its hotels are available worldwide and its points are easy to earn.
How to pass a Hilton interview? ›
10 Interview Tips from Hilton Recruitment
- Tip 1: Practice! “We ask behavioral interview questions at Hilton. ...
- Tip 2: Research the Team. ...
- Tip 3: Put Your Best Foot Forward. ...
- Tip 4: Battle Your Nerves. ...
- Tip 5: Prepare your environment. ...
- Tip 6: Be honest. ...
- Tip 7: Gain clarity. ...
- Tip 8: Ask Questions.
How the world perceives Hilton Worldwide and our hotels is the key to our past, present and future success, and every one of our Team Members is personally responsible for creating a culture focused on our Values of Hospitality, Integrity, Leadership, Teamwork, Ownership and Now.
What is the best answer for why do you want to work here? ›
When answering this question, focus on specific aspects of the job that appeal to you. Show enthusiasm and knowledge about the company and its values. Explain how the job aligns with your skills, career goals, and personal interests.
What is Hilton best known for? ›
A leading global, hospitality company
Dedicated to fulfilling our founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in our more than 100-year history.
Hilton leaders must: Demonstrate the highest standards of integrity – set the right example, and others will follow your lead. Create a culture of compliance and ensure that Team Members understand that business results are never more important than acting legally and ethically.
Is Hilton or Marriott better to work for? ›
Hilton scored higher in 1 area: Work-life balance. Marriott International scored higher in 3 areas: Diversity & Inclusion, Career Opportunities and Positive Business Outlook. Both tied in 6 areas: Overall Rating, Culture & Values, Senior Management, Compensation & Benefits, CEO Approval and Recommend to a friend.
What is Hilton weakness? ›
Threats. Intense Competition and Market Saturation: The hospitality industry is highly competitive, with numerous players vying for market share. Hilton faces competition from both established hotel chains and emerging brands, which could impact its revenue and profitability if it fails to differentiate effectively.
Why is Hilton so successful? ›
Hilton's people-first employee-oriented company culture that harmonizes with their corporate vision and strategy, grants them a unique competitive advantage in the hospitality industry.
What is Catch Me at My Best Hilton? ›
Catch Me at My Best® is all about celebrating that Vision. For over 25 years, from June through August, guests, managers, and coworkers have been “catching” hotel employees at their best by filling out a comment card, called a catch.
What are the benefits of working for Hilton? ›
BENEFITS THAT HELP YOU ON YOUR FINANCIAL JOURNEY
- Daily Pay. Daily Pay Access wages as you earn them through our partnership with DailyPay. ...
- Hilton Shares - Our Employee Stock Purchase Plan (ESPP) ...
- 401K Plan and Company Match. ...
- Paid Life and Disability Insurance.
How the world perceives Hilton Worldwide and our hotels is the key to our past, present and future success, and every one of our Team Members is personally responsible for creating a culture focused on our Values of Hospitality, Integrity, Leadership, Teamwork, Ownership and Now.
What makes Hilton different from its competitors? ›
Hilton has easily recognized their competitive strategy as one of broad differentiation. They seek to create all different types of brands that cater to each specific target markets needs and wants.
