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The GoCardless content team comprises a group of subject-matter experts in multiple fields from across GoCardless.The authors and reviewers work in the sales, marketing, legal, and finance departments. All have in-depth knowledge and experience in various aspects of payment scheme technology and the operating rules applicable to each.The team holds expertise in the well-established payment schemes such as UK Direct Debit, the European SEPA scheme, and the US ACH scheme, as well as in schemes operating in Scandinavia, Australia, and New Zealand.
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Last editedApr 2023 — 3 min read
As a business owner, it’s important to understand what’s happening when you take payments from customers. Otherwise, you could end up running into trouble when your customers encounter errors or issues. After all, every time you take a credit card payment, you’re handling sensitive financial information, so it makes sense to know as much about the process as possible. Understanding payment processing is a significant part of the equation. Find out everything you need to know about third-party payment processors with our simple guide.
What is a payment processor?
A payment processor is a company that manages the credit card transaction process, acting as a kind of mediator between the bank and the merchant. Put simply, the payment processor communicates information from your customer’s card to your bank and the customer’s bank. Assuming there are enough funds, the transaction goes through.
There are a broad range of fees associated with payment processors, including start-up fees, transaction fees, chargeback fees, termination fees, and lease charges for credit card processing equipment (generally, the third-party payment processor provides the equipment you use to accept card payments, including the credit card machines). However, if you want to accept credit or debit card payments from your customers, there’s really no other option.
Bear in mind that “payment processor” isn’t a universal legal term, and in some cases, it’s used interchangeably with terms like “payment service provider” or “acquirer”.
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Payment gateway vs. payment processor vs. merchant accounts
Of course, payment processors aren’t the only significant part of the payments process. You also need to understand the role of payment gateways and merchant accounts.
So, what’s a payment gateway? Essentially, payment gateways are like middlemen between the third-party payment processor/merchant account and the credit card companies. It’s a type of software that handles the technical side of transferring cardholder information. If you don’t have a payment gateway, then you won’t be able to receive payment from your customers, even if all the other elements are in place.
And as for merchant accounts? Put simply, a merchant account is a type of bank account that accepts credit and debit card payments. If you don’t have a merchant account, you won’t be able to accept these types of payment, so it’s incredibly important that set one up when starting your business and creating a business bank account.
As you can see, it’s not really a case of payment gateway vs. payment processor vs. merchant accounts. To successfully manage the payments process, all these elements need to be included. The payment gateway handles the transfer process, the payment processor authenticates and secures the transaction, and the merchant account is where the bank settles the funds, before they’re paid into your business account.
How does the payments process work?
The payments ecosystem is confusing, with many different terms and nomenclature to get used to. But the whole thing is relatively simple. If you’re still not totally sure what happens when your customers pay using credit or debit cards, here’s a simple step by step guide:
The customer completes the checkout process and chooses to pay by credit or debit card, submitting their cardholder details.
Then, the merchant transfers the financial information, including the cardholder details, to the payment gateway.
After receiving the transaction details, the payment gateway transfers the information to the third-party payment processor used by the merchant.
Next, the payment processor will transfer the transaction information to the card network (i.e. Visa or MasterCard).
The card network will transfer the transaction information to the customer’s bank, which checks whether there are enough funds in the account to complete the transaction.
A response is then submitted to the card network, detailing whether the transaction has been approved or declined.
The response is then relayed by the card network to the payment processor. The payment processor relays the response to the payment gateway, informing the merchant and the customer of the response.
Finally, the funds are deposited by the customer’s bank into your merchant account, where they will sit for an agreed period before they are paid into your business bank account.
How to choose a payment processor
Third-party payment processors are clearly important for any business that wants to take credit or debit card payments from their customers. Want to know how to choose a payment processor? Here are some of the key elements you should look out for:
Compatibility – Ideally, you should use a payment processor that is compatible with the other e-commerce software you’re already using.
PCI compliance – Because you’re storing cardholder information, it’s important that your system is secure. Try to find a PCI-compliant payment processor.
Fraud – When it comes to accepting payments, fraud is a major concern. Opt for a payment processor that has fraud prevention baked in.
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GoCardless helps you automate payment collection, cutting down on the amount of admin your team needs to deal with when chasing invoices. Find out how GoCardless can help you with ad hoc payments or recurring payments.
A payment processor is a company that manages the credit card transaction process, acting as a kind of mediator between the bank and the merchant. Put simply, the payment processor communicates information from your customer's card to your bank and the customer's bank.
A payment processor is a company that facilitates communication between the bank that issued a customer's debit or credit card and the seller's bank. The processor's job is to verify and authorize payment.
As your payment processor, gateway, and online merchant account, PayPal authorizes transactions and helps protect electronic payments that come through your website. So you can easily accept online payments and earn money for your business.
Selling credit card processing to businesses can be a lucrative and rewarding career for those who are adept at sales and have a strong understanding of the payment processing industry.
The estimated total pay for a Payment Processor is $45,465 per year in the United States area, with an average salary of $42,275 per year. These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users.
Venmo is a peer-to-peer payments app that lets customers transfer funds to businesses' accounts. However, Venmo for business is not a point-of-sale system or payment service provider. It doesn't sell POS hardware or software, or offer businesses a way to securely accept payments from their online store's website.
Here are the general steps to becoming a payment processor: market research and planning, creating a business plan and registration, compliance and regulations research, building financial partnerships, building technology infrastructure and processing platforms, testing and launching, scaling and expanding.
A payment gateway can be viewed as a point of sale terminal for your business – It securely transmits payment information to the payment processor whereas a payment processor carries out financial transactions by transmitting data between the merchant, it's customers, issuing bank and the acquiring bank.
All businesses, whether online or brick-and-mortar, will likely need some form of payment processor if they plan on accepting credit card or ACH payments.
The payment processor: A third-party company that handles the technical aspects of the transaction, including validating payment information, obtaining authorization, and managing communication between the acquiring and issuing banks.
The customer provides their payment details—like card number or bank account information—at the business's POS, card reader, or ecommerce checkout. The payment information is securely transmitted to a payment gateway, which encrypts the data and forwards it to the payment processor.
A POS System: Accepts payments, track sales & inventory, add tax, create receipts and much more. Payment Processor: Relays the message of financial information between two source to get funds transferred to and from where they need to go, helping navigate the funds from start to finish.
Payments process refers to the action of conducting transactions between two parties. A payment processor is an intermediary linking merchants, customers, and banks. It allows electronic funds transfer (EFT) from customers' bank accounts to merchants' accounts through secured channels.
Agents work independently with payment processing providers, selling their merchant. services and products to merchants. Agents earn money by adding residual fees to the payment processing products they sell and setting their monthly rates to make profits.
In your role as a Payments Specialist, you'll process payments from customers. You'll provide help to customers who have payment questions or problems and explain processing procedures to them. You'll work to identify and resolve problems in transactions and documents.
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Introduction: My name is Msgr. Benton Quitzon, I am a comfortable, charming, thankful, happy, adventurous, handsome, precious person who loves writing and wants to share my knowledge and understanding with you.
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