A couple of really good answers there supporting us sellers.
Can I just say surely the ownership of the "first feedback left" doesn't belong with either party? BUT I still think the buyer should respond with feedback as a way of confirming that they got the item at least. In fact I've had lovely messages from my customers to let me know that they've received their purchase and they're really pleased with it and then went on to leave a message too.
Some customers leave feedback which is totally useless like "OK" "Thanks" "Received" which doesn't help any prospective buyer looking at your feedback to see how good a seller is. Personally when buying I take more notice of the content of the feedback of a seller that is left rather than the quantity. If everyone I'd ever sold to left me feedback I'd have at least another 25% feedback score and that has improved since I took the decision to wait for my customer to respond first! After all do you get feedback when you purchase anything from anywhere else on the internet? You normally get the option to leave a review but not normally do you get 'points scored' accessible by others.
As a buyer it is a far 'cushier' situation. I've seen some buyers with 100% feedback but the sellers have had to leave positive feedback with negative comments (such as non/late payer) just to let others to know about that customer. We haven't got time to troll everyone's feedback each time they bid or buy to check out any possible issues that may occur.
I recently received a message from a customer that had purchased something from me several weeks previously asking me to leave feedback for her as she has had trouble getting feedback out of sellers. She then went on to say that she would then leave me "positive" feedback only if I did so. This is tantamount to blackmail and a disgraceful way for a member who is also a seller too.
So we're now back to what millielilac so well put it:
"Feedback is VOLUNTARY for both parties.
All members should respect this ....regardless of their own personal opinions on the matter."
Message 19 of 406
