Welcome to Macmillan Education Customer Support (2024)

FAQs

What is the phone number for Macmillan Learning customer service? ›

Our customer service reps are waiting to help with answers to your store questions. Contact them now at 1-888-330-8477. Our normal operating hours are Monday through Friday from 8 a.m. to 5 p.m. EST.

call the Macmillan Support Line on 0808 808 00 00 (open 7 days a week, 8am to 8pm.

Connect with Customer Support

Visit the self-serve help center for FAQs, how to article and videos. For immediate service, call 877-235-2525 or fill-in the form below and we will contact you. Thank you for your interest! An Achieve3000 representative will contact you soon.

Macmillan Learning is the only publisher to offer officially brand new textbooks with valid, authorized digital access codes for online study tools, like Launchpad, as part of our rental program.

The Macmillan Support Line is a free and confidential phone service for people living and affected by cancer. Please call us on 0808 808 00 00 (7 days a week, 8am-8pm). Macmillan online community is available 24 hours a day providing access to peer support for people affected by cancer.

These analytics also help us understand and improve our materials, and determine what materials are accessible to students. We may also use analytics for course integrity purposes, such as to identify individuals who may be cheating. We do not use School Data for targeted marketing purposes.

We promise to keep your details safe and never sell or swap them with anyone. Our privacy policy explains how we keep this promise. If you don't want to hear from us, or change your mind about how we contact you, email contact@macmillan.org.uk or call 0300 1000 200.

We provide services for people living with cancer at every stage of their cancer experience. We are here to provide emotional, practical, physical, and financial support. We're 98% funded by voluntary donations, so fundraising is essential to make sure we can deliver the vital support people living with cancer need.

Self-referral

If you are affected by cancer – as a patient, carer, or family member – you can self-refer for Macmillan services by phone or email directly. Call 020 8440 4227 or email infomacmillan@barnetcab.org.uk.

Where is Macmillan Learning 's headquarters? Macmillan Learning is located in New York, New York, United States .

What is the phone number for Achieve3000? ›

Fill out the form below, or call 1-800-838-8771. Thank you for your interest! An Achieve3000 representative will contact you soon.

To reach the Achieve 3000 customer support team, please contact them at their toll free number 877-235-2525, or email at support@achieve3000.com.

The Macmillan family formally ended its ownership in 1999, when the German media group Verlagsgruppe Georg von Holtzbrinck GmbH completed its acquisition of all the company's shares.

General refund policies

If you purchased access to a digital product (e.g. Achieve), you can receive a full refund within two weeks of purchase if you have not accessed (viewed or printed) or submitted more than 20% of the content or assignments.

Macmillan Learning Support

If you purchased access to a digital product (e.g. Achieve), you can receive a full refund within two weeks of purchase if you have not accessed (viewed or printed) or submitted more than 20% of the content or assignments.

Macmillan's school publishing operations (including Glencoe, Barnell Loft, and Benziger) were merged into a joint operation with McGraw-Hill in 1989. McGraw-Hill acquired full ownership of Macmillan/McGraw-Hill in 1993 after Maxwell's death.

You may choose not to renew your monthly subscription in two ways: (i) by emailing us at fundraising@macmillan.org.uk at least 3 working days before your current subscription is due to expire, making it clear you wish to cancel your subscription, or (ii) by creating an account (using the link in the confirmation email ...