Skills for Scrum Agile Teams (2024)

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Jul 26, 20106min read

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  • Prasad Prabhakaran

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This paper brings out the uniqueness involved in Agile Scrum projects, and identifies the traits required for a successful team. The paper concludes with recommendation of interventions required for effective scrum team.

Engineering uniqueness of agile projects

There are several things which cause an agile project to be different from projects based upon more traditional approaches, including:

  1. Setting up the development environment

    In a traditional project, the team can spend sufficient time in setting up the environment; in case of agile teams, they need to be productive form the first hour. From our experience, we have realized that lack of documentation on setting up the development environment is a key reason why the setup time is large. The second key reason is the number of manual steps involved in the setup process. In sprint 0, we must document every little thing that a developer needs to do in order to start writing code and integrating with the rest of the team’s work.

  2. Automated builds

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    Let us fail early! We have learned that manual builds are liable to be both fragile and specific to a single machine, and time lost to making those builds work is time lost to development and testing. On anything but the smallest projects, having an automated build process is essential. We realized that, even if you have to take time out to create an automated build environment, it's time you'll get back later. It also makes it simpler to ensure that we have a standardized build that everyone on a project can share. Key tools we’ve used include Ant, Maven and Nant.

  3. Continuous integration

    Form our past experience we have learned that waiting for weeks on end before we integrate code from different team members is a recipe for disaster. If you've got an automated build in place, the next thing is to go for continuous integration. Of course an automated build and continuous integration environment pre-supposes version control (or Software Configuration Management to give it a more formal and impressive name). A key lesson learned is, the sooner that you identify integration errors the sooner you can fix them. Key tools we’ve used include CruiseControl, CruiseControl.Net and Bamboo.

  4. Unit testing

    In a highly fluid environment with multiple developers, shifting requirements and changing priorities it's essential to ensure that what worked yesterday works today. We also had challenges with integration errors. A practice (which we learned the hard way) is to use unit tests so that code changes do not break existing functionality. We also started writing unit test cases before coding. Key tools we’ve used include JUnit (and other xUnit tools such as NUnit, HTTPUnit, etc) and MockObjects.

  5. Refactoring

    In a traditional environment, normally an individual protects their codebase until integration, but in agile we practice code ownership - in this view all code belongs to all developers, who are free to improve the code when they feel it's necessary. Over a period of time, our code base started behaving strangely - the solution to this was refactoring (thanks to Martin Fowler who popularized the term refactoring in his book of the same name). Refactoring essentially boils down to code changes which improve the structure and clarity of the code without necessarily changing the functionality. A key lesson learned was to have unit tests as a safety net before refactoring the code, and some key tools used include Eclipse, NetBeans, IntelliJ IDEA and Visual Studio.NET.

As it is clearly evident there are certain unique things in agile projects engineering practices, so the teams need to be prepared for and oriented towards these practices.

Behavioral traits required to work in agile teams

As agile teams work differently from normal teams and depends a lot on effective and efficient communication and fast execution, there is an increased need to use soft skills. If we are aware of this and actively encourage the use of some of these traits and skills, we can make agile teams more meaningful and productive.

Self-organization usually relies on basic ingredients like Positive feedback, Negative feedback, Balance of exploitation and exploration, and multiple interactions. From our experience, a team may fail to give the right kind of feedback and shy away from interaction because of many cultural and social issues.

From my experience, this remains a ‘myth’. Always we tend to have ‘predictability syndrome’ - the more planning we do the more predictable we will be.

The team needs to have good discipline, the ability to take responsibility, be committed, and take accountability and ownership.

One of the key skills that the team needs to have is the ability to ask for help and to seek out review. In certain cases we had seen the ‘ego’ factoring out as a major impediment.

Taking responsibility, being committed, and a spirit of collaboration are sometimes taken for granted; however from our experience we sometimes need external interventions to make these happen.

Certain key skills which we normally tend ignore are the ability to take initiative, enjoying working in an intense environment and adapting to new situations and frameworks easily.

Most of our projects are distributed, meaning there will be a co-development scrum between client and the service provider. In these contexts, skills like managing diversity, time management, diplomacy and leadership are very essential.

Success ‘Mantra’ for agile teams

For any agile projects to be successful and hyper-productive, the team needs to show more enthusiasm and the right attitude towards ,learning from peers in spite of seniority and expertise. A safety net for fearless expression needs to be ensured so that real camaraderie can be exhibited, which in turn will increase focus on the goals of the team rather than ‘what is in it for me’?

Conclusion

From my experience and observations, the skills required to be hyper-productive in an agile project are different from those required by a traditional one. We have identified behavioral and technical skills required for a team to have that edge. Anyone who acquires these ‘delta’ traits will be equipped with the right set of behavioral and technical skills, which enable them to work effectively in an agile project. The summary of the skills are represented in the table below.

Skill table

Role

Technical skills ( in respective platforms)

Behavioral skills

Developer

CRUD operations, interfacing with different layers of the development frame work.

Unit testing (tools – NUnit, JUnit )

Code coverage concepts and tools

Code review concepts and tools

Continuous integration tools

Refactoring concepts

Code-smell concepts

Scrum process

Communication

Collaboration

Time Management/ Planning

Thinking

Conflict Management

Dealing with Change/ Flexibility

Decision making

Teamwork/ Teambuilding

Handling stress

Problem Solving

Leadership

Diplomacy

QA

Definition of done -> acceptance criteria

Test management

Automation / scripting

Environment setup

Database concepts

Same as developer

Scrum Master

Scrum process

Templates and usage

Project Management tools

Continuous integration tools

Development environment setup

Developer skills + facilitation

About the Author

Prasad, has 10 years of experience in the IT services industry, His first exposure towards agile was from a Microsoft project in 2005; from then onwards he did solutions development, coaching, consulting, and teaching on agile and its flavors for many companies like GE, Cisco, co*ke etc. Currently he is working as a Manager in Agile Labs at Symphony Services. 40% of projects at Symphony are in some form of Agile and its flavors, and started providing business critical value for the customer through Agile since 2004. He can be reached at pprabhak@symphonsysv.com

This content is in the Architecture topic

Related Topics:
  • Development
  • Team Collaboration
  • Collaboration
  • Continuous Integration
  • Adopting Agile
  • Teamwork
  • Refactoring
  • Agile in the Enterprise
  • Design
  • Agile Techniques
  • Unit Testing
  • Testing
  • Distributed Team
  • Productivity
  • Agile
  • Automation
  • Architecture
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    Community comments

    • XP for dummies?

      by Rhys K,

      • Re: XP for dummies?

        by Luca Minudel,

      • Re: XP for dummies?

        by Prasad Prabhakaran,

    • Scrum - no commitment, just a buzz-word

      by no scrum,

      • Re: Scrum - no commitment, just a buzz-word

        by Deborah (Hartmann) Preuss,

        • Re: Scrum - no commitment, just a buzz-word

          by Roy Donasco,

      • Re: Scrum - no commitment, just a buzz-word

        by Roy Donasco,

    • not in the real world

      by phloid domino,

      • Re: not in the real world

        by Deborah (Hartmann) Preuss,

        • Re: not in the real world

          by Rainer Eschen,

    • Realities of SCRUM

      by J. Tyson,

    • What about Individuals development

      by Arunkumar Dharuman,

      • Re: What about Individuals development

        by Hans-Eric Grönlund,

      • Re: What about Individuals development

        by Roy Donasco,

        • Re: What about Individuals development

          by Harinath Mallepally,

          • Re: What about Individuals development

            by majesty name,

    • XP for dummies?

      by Rhys K,

      Your message is awaiting moderation. Thank you for participating in the discussion.

      You can't seriously suggest there are readers of infoq who learnt anything by reading this article.

      Back to top

    • Re: XP for dummies?

      by Luca Minudel,

      Your message is awaiting moderation. Thank you for participating in the discussion.

      @Rhys K

      for sure this article could suggest to you a way to improve: how to provide feedback in a constructive way.
      under the column "Behavioral skills" indeed you find Collaboration and Conflict Management. The same for Developers, QA and SM.
      if you need more help, I can suggest an ever green, the perfection game

      Back to top

    • Scrum - no commitment, just a buzz-word

      by no scrum,

      Your message is awaiting moderation. Thank you for participating in the discussion.

      You wrote: "The team needs to ... be committed ...". What you mean by commitment here?

      1. Commitment - is to do one's best in a sprint?
      This may not be sufficient to complete the sprint successfully, because of some wrong assumptions during the planning, some unexpected problems like side effects of code changes from other teams.

      2. Or commitment - is to really complete all the planned user stories, no matter what it costs? Even if it means overtime?

      If you mean the 1st one, then it just means to be honest to the colleagues, to the employer, to the customers who will use your product. From the company management perspective, this is what every employee is expected to do and is paid for. No matter if you work by scrum or not. In this case only the one's best efforts are guarantied. There is no guarantee, that the plan will be completed till the sprint end.
      If there's no guarantee, then what's the difference from the non-scrum projects?
      If there's no guarantee, then such a "commitment" is worth nothing, "commitment" becomes just a buzz-word. Nothing more.

      If you mean the 2nd one, then "commitment" means guarantied result. It is a real difference from many classical projects. It's kind of a small "fixed price" contract. But for the team it means some risks, mainly the risk to work overtime. To mitigate the risks:
      - the team can explicitly reserve some time and commit to do less than one would expect
      - the team can prefer quick and bad solutions for some user stories, if other stories took more time than planned. Reworking/refactoring this means additional efforts in future, which is not planned in the project budget.

      So, with fixed week hours there is no real "commitment".
      Either there is no guarantee that the work will be 100% completed till the end of the sprint.
      Or the work will be 100% completed, but it will cost some reserved (and may be not used) time and/or worse quality, and thus make the work more expensive.
      Neither is good.

      So, real "commitment" is not compatible with the fixed working week, which most employees have. Thus:
      - "commitment" in scrum is just a buzz-word
      - scrum is not compatible with the fixed working week

      Back to top

    • not in the real world

      by phloid domino,

      Your message is awaiting moderation. Thank you for participating in the discussion.

      first, the 5 engineering aspects (unit testing, automated builds, etc) are absolutely the right thing to do, and still a hard sell in many organizations

      promoters of 'agile' methods should focus on these practices and de-emphasize the 'behavioral' aspects

      in the real world, that is, 90% of business environments where software is developed, the impediment to the behavioral recommendations is the same source of all software problems: management

      the average manager's understanding of scrum or xp or any 'agile' method is limited to one thing: short deadlines

      that's all managers care about; all they know how to do is look at a calendar

      everything else will be subgrogated to the calendar

      most agile methods have some element of adjusting based on feedback, but in the business environment it's still every man for himself, and nobody gets rewarded for telling the truth

      so any process or method where developers are encourage to be honest will fail

      i wish it were otherwise but that's the reality

      Back to top

    • Re: XP for dummies?

      by Prasad Prabhakaran,

      Your message is awaiting moderation. Thank you for participating in the discussion.

      May be not for you! I come from a world of IT services, where teams claims following agile may not follow 20% of what is said above.

      Back to top

    • Re: Scrum - no commitment, just a buzz-word

      by Deborah (Hartmann) Preuss,

      Your message is awaiting moderation. Thank you for participating in the discussion.

      Good question. It is important that we be clear on how we use words.

      When I teach, this is what commitment means:
      "We commit to achieve these stories, or to communicate with you (the SM, the PO) ASAP when we discover things that threaten our ability to achieve them."

      This combines the reality that software development is usually a research activity (we have never done exactly this thing before) with the fact that a promise has been made, upon which others have made their own commitments.

      Experience shows me that it is important that teams actually make promises to their POs and then talk about having achieved them or not. This is what motivates learning and process innovation. Making promises and never talking about your success rate communicates "we don't really care", which erodes true communication and collaboration. The team that delivers 60% of what they commit, iteration after iteration, is not doing Scrum - they are not learning and improving.

      Software development as a business activity requires accountability: in Scrum we make scope variable but highly value predictability of estimates. These two balance each other out and can create teams that learn to estimate well and deliver reliably on their promises.

      Or not ... no process or method can compensate for people with bad attitude.

      Back to top

    • Re: not in the real world

      by Deborah (Hartmann) Preuss,

      Your message is awaiting moderation. Thank you for participating in the discussion.

      Speaking as a coach: What if we focused on the behaviour of those managers who set unrealistic expectations? Could that help?

      Back to top

    • Re: not in the real world

      by Rainer Eschen,

      Your message is awaiting moderation. Thank you for participating in the discussion.

      Deborah, which ones do you mean - inhouse or those on the customer-side ;-).

      Most important to me is that those "inhouse" managers have the responsibility to create environments that development teams need to be efficient. They don't have to understand what all the Scrum details are. But, they have to understand that there's a relation between efficiency and the quality of the environment they offer. The article above mentions parts of it (hardware, software, soft-skills, processes, ...).

      My experience shows me that you can persuade those managers a bit easier to change from their old behavior to a more team-friendly one if they are in trouble with, for example, the team, with customers or with the upper management, or if they loose money or have an escalation management on a daily basis. But, maybe this is already the point of no return for the team (frustration, mentally resigning, resignation).

      I still wonder if it would be better for the team members to leave the company immediately. What kind of upper management do we have in such situations that allows those managers to waste time, money, or motivation. You can't expect that the upper management will help here. On the other hand you will never have a team structure that allows to solve this through a 100% boycott or a revolution.

      Back to top

    • Realities of SCRUM

      by J. Tyson,

      Your message is awaiting moderation. Thank you for participating in the discussion.

      Once you learn that SCRUM is an acronym for SCRewed Up Methodology, it all becomes clears.

      Back to top

    • What about Individuals development

      by Arunkumar Dharuman,

      Your message is awaiting moderation. Thank you for participating in the discussion.

      AGILE is such a worst thing that it focus only on the project and forgets totally on individuals. Individual would become a machine doing the same work again and again and forgets his personal development and totally forgets the family.

      Back to top

    • Re: What about Individuals development

      by Hans-Eric Grönlund,

      Your message is awaiting moderation. Thank you for participating in the discussion.

      Funny, to me agile is all about individuals. And forgetting family? Sustainable pace is an important aspect of being agile.

      Back to top

    • Re: Scrum - no commitment, just a buzz-word

      by Roy Donasco,

      Your message is awaiting moderation. Thank you for participating in the discussion.

      Commitment in a SCRUM and Agile framework is all about commitment to quality. At the start of the sprint, SCRUM team plans the user stories to be worked on. On a daily basis we re-estimate on how much more time we need to work to deliver quality working software. In some cases, we realize in the middle of the sprint that not all we initially planned can be delivered, so we scope them out and focus on the more prioritized user stories.

      We do not commit quantity in SCRUM but we commit on quality.

      We do not commit on a fixed number of backlogs, but we can commit based on previous sprints on the number of story points we can deliver.

      Back to top

    • Re: Scrum - no commitment, just a buzz-word

      by Roy Donasco,

      Your message is awaiting moderation. Thank you for participating in the discussion.

      I agree, attitude is a BIG factor if you want commitment regardless of methodology used.

      Back to top

    • Re: What about Individuals development

      by Roy Donasco,

      Your message is awaiting moderation. Thank you for participating in the discussion.

      On the contrary, when we practice AGILE, one consideration is to ensure that our software engineers and Q.A. will have personal time. We respect deadlines but our customers needs to be oriented that we don't deliver fixed number of features, but we can deliver working piece of software. Gone are the days that we work ourselves to death just to meet the deadline. Stakeholders need to realize and learn to compromise quality vs quantity.

      Back to top

    • Re: What about Individuals development

      by Harinath Mallepally,

      Your message is awaiting moderation. Thank you for participating in the discussion.

      Good article.

      Back to top

    • Re: What about Individuals development

      by majesty name,

      Your message is awaiting moderation. Thank you for participating in the discussion.

      I think "There are several things which cause an agile project to be different from projects based upon more traditional approaches, including..." is in same in every project whether or not the project used AGILE. This is a basis of a project. not only AGILE.

      Back to top

    Skills for Scrum Agile Teams (2024)

    FAQs

    What is agile and Scrum skill? ›

    Scrum is an agile project management framework that helps teams structure and manage their work through a set of values, principles, and practices.

    What are the 3 main roles in an agile team? ›

    Agile team roles matrix
    Agile team rolesResponsibilities
    Product ownerManage product roadmap and prioritize the backlog.
    DeveloperWorks on prioritized work by the product owner in the sprint​​.
    StakeholderIdentify customer needs and feedback to the product owner during the course of the project.
    7 more rows

    Which skills is most useful for a Scrum Master? ›

    Top Skills of a Successful Scrum Master
    • Remove Barriers and Keep the Team on Track. ...
    • Share Experiences and Encourages Collaboration. ...
    • Introducing Engineering Practices. ...
    • Communication and Good Listening Power. ...
    • Acting as a Coach for Team Development. ...
    • Flexibility and Persistence. ...
    • Partnership with the Product Owner.

    Which skills are often useful or necessary on a Scrum development team? ›

    Scrum Masters should develop advanced skills on project management task boards and collaboration and documentation software, including calendars. Task boards are the primary tool Scrum teams use to manage, organize and track work.

    How to list agile skills on a resume? ›

    To showcase your agility on your resume, you should highlight skills and competencies that are relevant to agile methodologies. Incorporate keywords and phrases that reflect agile values and principles, such as adaptability, collaboration, customer focus, innovation, and continuous improvement.

    What are the skills of agile work? ›

    Agile skills enhance your ability to manage projects efficiently, adapt to changes quickly, and continuously deliver value to customers. They are highly valued across industries, making you more marketable and opening up opportunities for roles like Scrum Master, Product Owner, Agile Coach, and more.

    What are the 3 C's in agile? ›

    In conclusion, the 3C's of Agile methodology - Collaboration, Communication, and Coordination - are essential elements that help to ensure the success of any Agile project. Collaboration promotes teamwork and ensures that everyone is working towards a common goal.

    What are the three key Scrum roles? ›

    What are the three scrum roles? Scrum has three roles: product owner, scrum master, and the development team members. While this is pretty clear, what to do with existing job titles can get confusing.

    What are the three pillars of agile Scrum? ›

    The three pillars of Scrum shape the underlying agile principles of the Scrum methodology, fostering efficiency and adaptability in project management. Scrum, known for its empirical process framework, revolves around three core pillars: transparency, inspection, and adaptation.

    What are the hard skills in scrum? ›

    Hard Skills in Scrum

    In Scrum, these skills might include: Agile Planning and Estimation: Understanding the need for teams to embrace the self-organizing aspects of planning sprints, estimating tasks, and tracking progress using tools like burn-down charts and release plans.

    What are the hard skills in agile methodology? ›

    These "hard skills" in the agile world are things like understanding PI planning or the scrum framework, using user story format, knowing how to estimate or prioritise, knowing the three questions for a stand-up etc.

    What are the top 5 qualities of a Scrum Master? ›

    5 Qualities of a Great Scrum Master
    1. Servant Leadership in the Scrum Process. ...
    2. Fostering a Positive Team Culture. ...
    3. Full Commitment and Daily Progress as a Scrum Masters. ...
    4. The Art of Influencing Others. ...
    5. The Essential Rules that Scrum Masters Enforce with Confidence.

    What is most important in all Scrum teams? ›

    Important in all Scrum projects are self-organization and communication within the team. There is no longer a project manager in a classical sense. In the Scrum Framework the Scrum Master and the Scrum Product Owner share his responsibilities.

    Which three qualities is the Scrum team designed to optimize? ›

    Scrum employs an iterative, incremental approach to optimize predictability and control risk. Three pillars uphold every implementation of empirical process control: transparency, inspection, and adaptation. Significant aspects of the process must be visible to those responsible for the outcome.

    Is agile Scrum a skill? ›

    In short: Core skills like Scrum, Kanban and test-first are essential for Agile teams. Knowledge of collaborative development and Agile architecture can serve as a value-add. Scaling Agile across the enterprise represents the next phase of Agile evolution, and software developers can use these skills to fuel it.

    What do you mean by Agile and Scrum? ›

    Agile means “incremental, allowing teams to develop projects in small increments. Scrum is one of the many types of agile methodology, known for breaking projects down into sizable chunks called “sprints.” Agile scrum methodology is good for businesses that need to finish specific projects quickly.

    What is the meaning of Agile skills? ›

    Agile is the ability to create and respond to change. It is a way of dealing with, and ultimately succeeding in, an uncertain and turbulent environment.

    What is Agile and Scrum training? ›

    Scrum training serves two purposes: to teach the framework's methodology and to educate about its core beliefs and values. Scrum is an Agile framework and very different from traditional project management methodologies like Waterfall.

    Is Agile a soft skill or technical skill? ›

    When I talk to a typical “Agile Coach” or “Agile Transformational Coach,” they are able to summarize Scrum and might have some good skills on organizational change, dealing with resistance and getting introverted developers to talk. These are soft skills; important but limited.

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