Section 165 - Curriculum Requirements for Intervention Techniques to Prevent the Service or Sale of Alcoholic Beverages to Underage Persons or Intoxicated Patrons, Cal. Code Regs. tit. 4 § 165 (2024)

(a) Checking identification (ID) of patrons prior to serving alcohol.
(1) Twenty-one is the minimum age for a person to legally purchase or consume alcoholic beverages in California.
(2) If prior to serving alcohol an alcohol server diligently inspects a patron's ID and reasonably concludes it is legally acceptable (even if it turns out to be a fake ID), and the appearance of the minor indicates the minor could be twenty-one years of age or older, the alcohol server has a defense to a charge of selling to a minor.
(b) Characteristics of a legally acceptable ID:
(1) Issued by a government agency;
(2) Contains the name, date of birth, photograph, and physical description of the ID holder; and
(3) A valid expiration date.
(c) Legally acceptable ID's including the information found in Business and Professions Code § 25660:
(1) State issued driver's licenses and identification cards;
(2) Military ID's, even without a physical description of the ID holder;

and

(3) Government issued passports, even without a physical description of the ID holder.
(d) Unacceptable ID's:
(1) Expired ID;
(2) School or Work ID;
(3) Obviously altered ID;
(4) ID belonging to someone else; and
(5) Interim or temporary state issued driver licenses.
(e) Elements of a valid California Real ID.
(f) Elements of a valid California Federal Non-Compliant ID.
(g) Indicators of a false ID:
(1) Photograph appears raised or altered;
(2) Thickness of the card, too thick or too thin;
(3) Lumps, bumps, or creases on the surface of the card;
(4) The card can be peeled apart;
(5) Alterations of the birthdate; and
(6) Signature written in ink.
(h) Techniques for checking ID:
(1) Physically hold the ID;
(2) Look at the front and back of the ID;
(3) Compare the photograph to the ID holder;
(4) Compare the physical description to the ID holder;
(5) Verify the information on the card by asking questions of the ID holder;
(6) Compare the signature on the ID to a fresh signature given by the ID holder; and
(7) Check for security features visible by UV light or flashlight.
(i) The alcohol server's right to refuse service of alcoholic beverages, information contained in Business and Professions Code § 25659.
(j) Avoiding service to obviously intoxicated patrons:
(1) Use effective listening and visual cues to determine when patrons have become obviously intoxicated; and
(2) Do not advocate for continued drinking when one patron attempts to buy a beverage for another patron who no longer wants a beverage.
(k) When to refuse service:
(1) If a patron's ID is invalid;
(2) If the patron becomes belligerent;
(3) If a patron is obviously intoxicated either by alcohol, medication, or recreational or illegal drugs;
(4) If a patron requests service outside the hours of operation; and
(5) If a server has any doubts about any of the preceding factors.
(l) Techniques for an alcohol server refusing service to a patron:
(1) Be courteous but firm in telling patrons they can no longer be served;
(2) Be quiet and discrete;
(3) Be assertive in the decision to stop alcoholic beverage service;
(4) Focus on statements about the alcohol server's duty and liability not to serve;
(5) Do not bargain with the patron;
(6) The server should inform managers and co-workers of the decision, identity of the person, and reasons the person should no longer be served alcohol;
(7) Inform other members of the patron's group, if any; and
(8) Offer a glass of water, non-alcoholic beverage, or food item.
(m) Identifying persons under the influence of medication or recreational or illegal drugs.
(1) Depressants:
(A) Define what a depressant is;
(B) Identify common depressants; and
(C) Identify signs of a patron being under the influence of a depressant.
(2) Stimulant:
(A) Define what a stimulant is;
(B) Identify common stimulants; and
(C) Identify signs of a patron being under the influence of a stimulant.
(3) Hallucinogenic (psychedelics):
(A) Define what a hallucinogenic is;
(B) Identify common types of hallucinogenic; and
(C) Identify signs of a patron being under the influence of a hallucinogenic.

Cal. Code Regs. Tit. 4, § 165

1. New section filed 5-20-2020; operative 5-20-2020 pursuant to Government Code section 11343.4(b)(3) (Register 2020, No. 21).

Note: Authority cited: Sections 25681(a) and 25685(a), Business and Professions Code. Reference: Section 25680(c)(4), Business and Professions Code.

1. New section filed 5-20-2020; operative 5/20/2020 pursuant to Government Code section 11343.4(b)(3) (Register 2020, No. 21).
Section 165 - Curriculum Requirements for Intervention Techniques to Prevent the Service or Sale of Alcoholic Beverages to Underage Persons or Intoxicated Patrons, Cal. Code Regs. tit. 4 § 165 (2024)
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