Rating the Worst Banks: Security and Corruption Concerns (2024)

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2023 has been a tough year for banks. Several have failed already — and we recently experienced the second-largest bank failure in U.S. history.

It might have you wondering where your money is safe.

Don’t worry — most banks are considered safe for everyday banking needs. However, there are a few that are just plain awful.

This article’s dedicated to the worst banks in America — banks with a history of deceptive practices, banks that have been sued for defrauding customers, and more. And some of them are still in business.

But you won’t just learn what banks to avoid. You’ll also get a few suggestions for banks that have a better reputation so you can find a better place for your money.

The 7 Worst Banks in America:

1. Silicon Valley Bank

Until recently, Silicon Valley Bank (SVB) was a regional bank in California that catered to the startup and tech community, to the tune of $200 billion in assets. Now, it’s considered one of the worst banks in the world.

In March 2023, the bank collapsed and was taken over by the Federal Deposit Insurance Corporation (FDIC).

The bank failed for two main reasons:

• Poor investment choices. Namely, locking up $80 billion in deposits into 10-year U.S. Treasuries at low interest rates. As the Federal Reserve raised rates, those Treasuries dropped in value; SVB had to sell them at a loss to cover withdrawals.

• A big bank run. SVB clients held billions of dollars at the bank. As losses began to mount, they attempted to withdraw a total $42 billion in funds, which SVB could not cover.

But the collapse was just the beginning…

You see, the FDIC insures deposits up to $250,000. The problem? Over 90% of SVB’s bank accounts were over that amount. After a frenzied few days, the U.S. government stepped in and extended a special provision to refund all depositors, regardless of account size.

The aftermath?

• Silicon Valley Bank soldits EU bank to HSBC for only $1
• First Citizens Bank acquiredthe U.S. commercial businessin late March 2023.

2. Bank of America

Dating back to 1904, Bank of America is among the older banks in the U.S. It’s also one of the largest, with over $3 trillion in assets.

But according to its millions of customers, it’s a terrible place to park your money…

• Bank of America has over 2,000 one-star reviews on the Consumer Affairs website.
• According to the Consumer Finance Protection Bureau (CFPB), Bank of America receivedover 13,000 formal complaints in 2022 alone.
• The bank’s signature products are some of the most-mentioned in complaints.
• Customer complaints include mentions of poor customer service, long hold times, and hidden fees.

Additionally, Bank of America is constantly getting suedby regulators.

Despite its long history and massive customer list, Bank of America is one of the worst-rated active banks in the U.S.

3. Credit One Bank

Credit One Bank focuses on credit cards, particularly for consumers with poor credit profiles.

While it only has $300 million in assets, it brings in a lot of revenue — over $500 million in 2021 alone. Unfortunately for account holders, a lot of this income is generated through fees.

It’s not hard to see why this is one of the banks rated worst in America. The company has thousands of one-star reviews and plenty of customer complaints.

Customer complaints center around:

• Credit One’s collections practices
• Hidden fees
• Incorrect charges
• Reports of credit cards never being received
• High fees with low credit limits

True, Credit One Bank offers cards to those with poor credit. But their long list of hidden fees and confusing banking terms can make it tough for customers to actually improve their credit scores.

4. Wells Fargo

Wells Fargo is one of the biggest and most-established banks on this list:

• It was founded in 1852
• It currently has over 70 millions customers in 35 different countries
• It currently has nearly $2 trillion in assets.

Wells Fargo is infamous for a high-profile scandalthat involved employees opening millions of fake accounts under customer names in order to earn a commission.

Wells Fargo was fined $185 million for the scandal, and many (rightfully) outraged customers moved their money elsewhere. It became known as one of the worst banks in the world.

Even today, there are a large number of complaints lodged against Wells Fargo.

Nearly 11,000 formal complaints were filed with the CFPB in 2022 alone. Customers took issue with a number of things, including:

• Hidden fees
• Loan reporting and payment issues
• Incorrect charges

Wells Fargo is still huge and still in business, but it struggles with servicing customers well and is considered one of the most-hated banks in the U.S.

5. U.S. Bank

U.S. Bank has a few things in common with Wells Fargo…

• It’s old — U.S.Bank was founded 100+ years ago.
• It’s big — the fifth-largest bank in America, with $500 billion in assets.
• It got in trouble for faking a bunch of customer accounts

That’s right. In 2022, U.S. Bank was fined$37.5 million for opening fake accounts with customer information. But that’s just one piece of the scandalous pie. Since 2000, U.S. Bank has paid out over $1 trillion in settlements, penalties, and fines.

From a customer standpoint, that’s a major cause for concern.

6. Fifth Third Bank

Fifth Third Bank has over 1,000 branches in 11 states and over $200 billion in assets.

It may be small compared to some other national banks, but it has received its fair share of complaints, including 500 one-star reviews from Consumer Affairs and over 1,200 formal complaints to the CFPB.

Complaints center around the following:

• Deceptive marketing practices
• Hidden fees
• Long hold times on deposits
• Poor customer service

But that’s not all. Like WellsFargo and U.S.Bank, FifthThird Bank was suedfor unlawful opening of accounts in customer names, with pending penalties and settlement fees as of 2023.

7. PNC Bank

PNC Bank is the sixth-largest bank in the U.S., with over $500 billion in assets and millions of customers across 29 states.

They offer everything from mortgage services to checking and savings accounts to personal loans to credit cards.

But according to many unhappy customers, PNC Bank has plenty of unsavory characteristics. Among them?

• PNC Bank has received numerous complaints from clients that range from fraudulent activity to overdraft charges, and extremely long hold times for deposits.
• The CFPB reports over 2,000 formal complaints in 2022 alone, and Consumer Affairs has hundreds of one-star reviews from customers.
• PNC Bank is being suedin federal court due to the unlawful practice of automatically withdrawing funds from a customer’s account to pay off credit card balances.

Overall, PNC Bank shows a history of charging fees and lack of protection of customer funds, so it would be wise to bank elsewhere.

What Makes These the Worst Banks?

Why do these banks top the list of “banks with worst security”? Why are they constantly being sued by the U.S. government?

Because they have a continued history of deceptive marketing practices and fraudulent activity.These things can cost customers more money in the form of hidden fees, hurting your credit score, and/or signing you up for services you don’t want or need. Unfortunately, lawsuits and settlements haven’t put a dent in these practices.

Recently, there’s been an incredible rise in the number of alternative banking solutions available to Americans. Albert Genius is one such example, and they’ve done away with a lot of the predatory banking practices mentioned above.

2 of the Best Banks:

While some of the banks on this list are atrocious, here are some better banks to consider:

Varo Bank

It’s 100% online — but Varo Bankis a real bank, and it has a lot to offer.

Among other things, Varo Bank N.A., MemberFDIC, is the first U.S. consumer fintech to receive a national bank charter from the Office of the Comptroller of the Currency. That happened in 2020, and the bank has been wowing customers with its great features ever since. Here are some of its key selling points:

• Earn up to 5% Annual Percentage Yield on your savings(much higher than the FDIC-reported national average of 0.33% as of 3/20/2023)
• No minimums
• No monthly fees or overdraft fees
• Send and receive money with Zelle
• Deposits are FDIC insured up to $250,000

Of course, the fact that they have no physical branches might be a problem for some people. But the bank makes it easy to withdraw at 55,000+ fee-free Allpoint ATMs in plenty of places you probably already shop, including:

• Target (NYSE: TGT)
• CVS (NYSE: CVS)
• Safeway, a subsidiary of Albertsons (NYSE: ACI)

Want to learn more? Check out our Varo Bank review.

Citi®

Citi® is the third-largest bank in the U.S., with over 700 branches. Its offerings are robust and include:

• Checking and savings accounts
• A high-yield savings account that pays more than 4% interest
• No-fee checking account with access to over 70,000 fee-free ATMs around the world
• Mortgages and auto loans
• A large selection of popular rewards credit cards
• A travel rewards card that lets you earn free flights and hotel stays

As an added benefit, Citi also has a large selection of sign-up bonusesto incentivize switching banks or signing up for a card.

Final Word: The Worst Banks in America

What do the worst banks in America have in common? It’s not just about size…

• They’re intentionally misleading.
• They offer poor service to customers.
• Plus, many of them have been sued for billions of dollars!

In short, these banks don’t deserve your business.

Be sure to do your homework and read the fine print before you open an account!

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