Pillars of Excellence | Sharp HealthCare (2024)

FAQs

Pillars of Excellence | Sharp HealthCare? ›

Quality Care, Financial Health

In the context of healthcare, this means that 80% of the focus should be on the first three pillars (clinical and academic excellence, nursing excellence, and financial excellence) while the remaining 20% of the focus should be on the last two pillars (service excellence and quality and certification excellence).

The seven Pillars of Excellence — Quality, Safety, Service, People, Finance, Growth and Community — are a visible testament to our commitment in making Sharp the best health care system in the universe by achieving excellence in these areas.

Seven attributes of health care define its quality: (1) efficacy: the ability of care, at its best, to improve health; (2) effectiveness: the degree to which attainable health improvements are realized; (3) efficiency: the ability to obtain the greatest health improvement at the lowest cost; (4) optimality: the most ...

Clinical excellence includes the application of knowledge to: populations, systems and operations, and the delivery of outcomes of quality, efficiency/effectiveness/ease and value.

The Pillars of Excellence define desired results in the strategic priority areas of People, Service, Quality, Growth, and Finance. The Pillars provide a balanced foundation for setting organizational goals and direction to achieve service and operational excellence.

There are six pillars of customer experience, each representing the basic characteristics needed to create positive experiences: personalization, integrity, expectations, resolution, time and effort, and empathy.

Understanding the six pillars of customer service is key to delivering exceptional service and building lasting customer relationships. By focusing on accessibility, reliability, responsiveness, empathy, assurance, and tangibles, you'll create a solid foundation for success.

When we call out all 8 pillars of wellness we look at the physical, emotional, intellectual, social, spiritual, occupational, financial, and environmental aspects of our lives. Each pillar plays a critical role in achieving a balanced lifestyle, contributing to overall happiness, resilience, and fulfillment.

Main principles of ethics, that is beneficence, nonmaleficence, autonomy, and justice, are discussed. Autonomy is the basis for informed consent, truth-telling, and confidentiality.

What are the four pillars of the healthcare environment? ›

These pillars are essential elements that enable the health care system to function. They include everything from a well-managed civil service to an extensive communications system. This section highlights four of these pillars: information, management, human resources, and financing.

These five pillars—vision and mission, employee engagement and empowerment, open communication, learning and development, and recognition and rewards—form the foundation of a winning organizational culture.

One of the best ways healthcare organizations can promote quality and clinical excellence is by inviting patient and family partners with lived experience to participate in every quality improvement endeavor that they are undertaking.

Ethical Practice: Upholding medical ethics and maintaining patient confidentiality is a significant demonstration of nursing competency. A competent nurse respects each patient's rights, is transparent about treatment options and procedures, and makes decisions that are in the best interest of the patient.

Nurturing a culture of provider teamwork and implementing care frameworks that emphasize not just clinical quality, but safety and patient experience as well, is another key hallmark of nursing excellence.

Do you already know what the 6Cs are? What nouns beginning with C do you think might be essentially important in delivery of health and social care? So, the 6Cs are care, compassion, competence, communication, courage and commitment.