What is Intelligent Automation?
Intelligent Automation represents an evolved version of automation in which machines mimic human actions and possess cognitive capabilities, including natural language processing, speech recognition, computer vision technology, and machine learning. Such kind machines with automated intelligence comprehend the vast amount of structured and unstructured data, analyze, understand and learn it on the go, and intelligently automate processes to bring in more operational efficiency as well as business efficiency. The concept of automation in the digital world is evolving, and the technology is progressing adding more capabilities of human brains into machines day by day. According to Markets and Markets Analysis done last year, the BFSI robotic automation market is expected to grow at a CAGR of 75% and is expected to reach USD 835 million by 2020. The report also says that the rapid adoption rate indicates, that BFSI companies will focus on investing in training and ownership of the automation technologies, as compared to investing in professional services to automate processes, over the forecasted period. |
How Intelligent Automation differs from IT Automation? Even though Artificial Intelligence and automation are not new concepts in the technology landscape, the advancements in digital technologies, availability of sensors and increased computing power and storage have resulted in increasing its reach far and wide in the global business world. Let us have a look on how automation differs from Intelligent Automation. Automation appears to be a transfer of tasks that humans do to the machines. However, in reality, automation is fundamentally changing the way the operations/ tasks are carried out in business environments. Automation comes in different avatars including fixed automation, programmable automation, Robotic process automation, robotics and so on. Intelligent Automation technology differs from normal IT automation, given the added layer of Machine Learning and Artificial Intelligence capabilities integrated with it. For instance, while filling the e-forms for a bank account opening, if the customer missed to update a section or entered a wrong data, the IT system will reject the form and flag it for a human interference to rectify the issue. However, in the case of intelligent automation, the system will identify the issue and self-correct the issue without any human intervention. This self-learning and application of intelligence brings in much more efficiency in business with respect to the time and effort and elevates overall customer experience. |
Benefits of Intelligent Automation
Intelligent automation empowers humans with advanced smart technologies and agile processes for faster, more intelligent decisions. The key benefits of IA in business include:
|
Happiest Minds Play in the field of Intelligent Automation and RPA Happiest Minds Intelligent Automation capabilities are designed to help organizations integrate automation with technologies like artificial intelligence, machine learning, and knowledge based systems to drive enterprise-wide digital transformation. Our highly skilled Automation experts and Data Scientists will work along with your business and IT teams to assess processes readiness, technology readiness to develop the most suitable automation workflows and help in sustaining the robotic workforce in your enterprise. Click the following link to know more about our Intelligent Automation capabilities. |
FAQs
What are the benefits of intelligent process automation? ›
Intelligent automation benefits businesses by streamlining manual, routine tasks. It increases operational efficiency, reduces human error, and can lower business costs. Here are a few benefits of intelligent automation and why they should matter to business leaders: Increases efficiency by reducing repetitive work.
What is intelligent automation summary? ›Intelligent automation (IA), sometimes called cognitive automation, is the use of automation technologies—artificial intelligence (AI), business process management (BPM) and robotic process automation (RPA)—to streamline and scale decision-making across organizations.
What is an example of an intelligent automation solution that makes us? ›One of the standout examples of intelligent automation in action is the AI-driven chatbot used in customer service. These chatbots utilize AI technologies such as natural language processing to understand customer queries and machine learning to improve responses over time.
What is the main purpose of IPA? ›Intelligent process automation (IPA) is a combination of technologies used to manage and automate digital processes. IPA should increase operational efficiency, worker performance and response efficiency to customers.
What are the 3 benefits of automation? ›The benefits of automated operations are higher productivity, reliability, availability, increased performance, and reduced operating costs. Moving to lights-out operations yields a good return on investment.
What are the potential benefits of intelligent systems? ›- Increased Efficiency;
- Improved Decision Making;
- Automation of Repetitive Tasks;
- Reduced Costs;
- Higher Accuracy of Data Analysis;
- Enhanced User Experience.
Organizations use automation to increase productivity and profitability, improve customer service and satisfaction, reduce costs and operational errors, adhere to compliance standards, optimize operational efficiency and more.
What are examples of intelligent automation? ›Some examples of the use of automation include electronically capturing information from documents through robotic process automation (RPA) and automating communication with customers (i.e., automated welcome emails). Organizations can also boost compliance by removing costly errors from manual data entry processes.
What value does intelligent automation provide? ›Intelligent automation leverages advanced analytics and machine learning algorithms to generate actionable insights from large datasets. These insights provide valuable information for informed decision-making, strategic planning, and identifying areas for optimization and improvement.
What is something intelligent automation can do to improve this process? ›Intelligent automation can improve a business process by letting automation take on tasks such as data entry, document processing, and increasingly complex customer service responses.
What are three examples of automation? ›
Examples of automation range from a household thermostat to a large industrial control system, self-driven vehicles, and warehousing robots. When automation is used in industries or manufacturing, it is called industrial automation.
What is an example of something that can be done through process automation? ›Process automation is defined as the use of software and technologies to automate business processes and functions in order to accomplish defined organizational goals, such as producing a product, hiring and onboarding an employee, or providing customer service.
What is the benefit of using IPA? ›We could accurately pronounce a word in most languages when written in the IPA. We use it for transcribing the speech of others, especially those with hearing loss or articulation and/or phonology delays and disorders. Our transcriptions are universally understood by anyone who knows the IPA.
Why is IPA so important? ›There are lots of hom*ophones in American English. So we need the IPA to see, oh, they're spelled differently, but they're pronounced the same. When you write a sound, in IPA, with a symbol instead of a letter, there's no confusion.
What is the main function of IPA? ›The IPA was established by an Act of Parliament in 1992 with the primary mandate to promote and facilitate investment in Papua New Guinea and also to regulate the business industry in the country. It does this through various programs and services which make up the divisions of the Authority.
What is a significant benefit of process automation? ›A significant advantage of business process automation is higher employee morale. Automation provides a friction-free environment for employees to get work done efficiently. Approvals are faster, which means teams don't need to spend time waiting and reminding managers.
What are the benefits of automation AI? ›What are the benefits of Artificial Intelligence (AI)? Increased Efficiency: AI can automate repetitive tasks, improving efficiency and productivity in various industries. Data Analysis and Insights: AI algorithms can analyze large data quickly, providing valuable insights for decision-making.
What is are the key benefits of RPA? ›RPA not only improves efficiency and accuracy in business processes, but also spares human workers from needing to spend their time on dull and repetitive tasks. This frees them up to focus on work that requires human judgement and empathy.
What are the benefits of the automated build process? ›- Time and effort savings. ...
- Consistency and standardization. ...
- Faster feedback loops. ...
- Code quality assurance. ...
- Continuous integration and delivery. ...
- Collaboration and team efficiency. ...
- Scalability and reproducibility. ...
- Common Issues with Build Automation.