How-to: Track Changes in Salesforce | CloudExtend Help Center (2024)

A common questions asked in CloudExtend is how changes to Salesforce records are tracked as well as what happens to records that are deleted via CloudExtend.

ℹ️ This information is provided by Salesforce for your convenience. Please use the links below if you're looking for the most recent updates from Salesforce.

There are 2 ways to track changes done to fields under objects in Salesforce:

Field history tracking

We can select certain fields to track and display the field history in the History related list of an object. The field history data is retained for up to 18 months. Field history tracking can be done for both standards as well as custom objects.

  • Enable History Tracking in Salesforce

  • View Object History in Salesforce

  • Pull Object Track History from Salesforce using CloudExtend

Feed tracking

If we want the changes done to appear in the Chatter feed then we can enable Feed tracking. It's present in Setup > Quick Find > Feed Tracking. The drawback of this is with Chatter feed tracking enabled you don’t have a history object created for your custom object so if you want to query the changes for any other processing or reporting purpose you can’t get that directly. Also tracked feed updates that are older than 45 days and have no likes or comments are deleted automatically

How to Enable History Tracking in Salesforce

  1. Go to Setup > Object Manager

  2. Select an Object then go to Field and Relationships and click Set History Tracking.

    How-to: Track Changes in Salesforce | CloudExtend Help Center (1)

  3. Select the fields to track and click Save You can only select up to 20 fields.

How to View Object History in Salesforce

  1. Go to Page Layouts and select layout to be updated

  2. Scroll down to Related List> select the history object and drag down to the Related Links section

Snippet on adding Contact History

How-to: Track Changes in Salesforce | CloudExtend Help Center (2)

3. Open a record for the object you enabled the history tracking. Go to Setup> Edit Page.

4. From the Component section, drag and drop the related list to the Related tab and click Save.

How-to: Track Changes in Salesforce | CloudExtend Help Center (3)

❗❗ Note: The history section will only show logs after the History Tracking has been enabled in Salesforce.

How-to: Track Changes in Salesforce | CloudExtend Help Center (4)

Pull Object Track History from Salesforce using CloudExtend

  1. Create a new template and select the record type you want to pull the data and add the following fields on the template:

    This snippet is for Contact Object

    How-to: Track Changes in Salesforce | CloudExtend Help Center (5)

  2. Click Download.

    ❗❗ Note: The will only show logs after the History Tracking has been enabled in Salesforce and does not include deleted records from Salesforce.

    How-to: Track Changes in Salesforce | CloudExtend Help Center (6)

By default Salesforce soft deletes the records, they can still be seen in UI in Recycle Bin and undeleted from there. Records stay in there for 15 days max. Recycle bin’s capacity depends on org’s data storage. Reference.

Your Recycle Bin can contain 25 times your MB storage capacity as records. For example, an org with a storage allocation of 2,000MB (2GB) can have 50,000 records in the Recycle Bin: 25 x 2,000 = 50,000 records.

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How-to: Track Changes in Salesforce | CloudExtend Help Center (2024)

FAQs

How-to: Track Changes in Salesforce | CloudExtend Help Center? ›

Salesforce starts tracking field history from the date and time that you enable it on a field. Changes made before this date and time aren't included and didn't create an entry in the History related list. Use Data Loader or the queryAll() API to retrieve field history that 's 18–24 months old.

How do I keep track of changes in Salesforce? ›

Let's Get Tracking
  1. Click the gear icon and Choose Setup.
  2. Under Objects and Fields, choose the Object Manager.
  3. Select Chargent Order or Transactions depending on which one you're doing first.
  4. Select Fields & Relationships.
  5. Click the Set History Tracking button.
  6. Choose what fields you want to track.
  7. Be sure to click save.
Feb 15, 2023

How do I track field value changes in Salesforce? ›

Salesforce starts tracking field history from the date and time that you enable it on a field. Changes made before this date and time aren't included and didn't create an entry in the History related list. Use Data Loader or the queryAll() API to retrieve field history that 's 18–24 months old.

How to set field history tracking in Salesforce? ›

Step-by-Step Guide to Enabling Field History Tracking
  1. Step 1: Accessing the Setup Menu. Click to copy link. ...
  2. Step 2: Navigating to Object Manager and Selecting the Desired Object. Click to copy link. ...
  3. Step 3: Enabling Field History Tracking. Click to copy link. ...
  4. Step 4: Selecting Fields to Track. Click to copy link.

How long does field history tracking last in Salesforce? ›

Salesforce guarantees to retain your field history data for up to 18 months through your org, and up to 24 months via the API.

How do I complete track changes? ›

Turn on Track Changes to show edits made in a document, and use Show Markup to show the types of revisions you'd like to display. Select Review > Track Changes to turn it on. Make edits in your document and Word captures any edits you make. Select Review > Track Changes to turn it off.

How do I keep track changes? ›

Turn on Track Changes
  1. Go to Review > Track Changes.
  2. In the Track Changes drop-down list, select one of the following: To track only the changes that you make to the document, select Just Mine. To track changes to the document made by all users, select For Everyone.

Can you track changes on a formula field in Salesforce? ›

Field History Tracking cannot be set on Formula fields as per Standard functionality. However, this can be worked around by creating a custom field, tracking that one, and make sure it's updating it with a workflow rule to retain the same values as the Formula field. Please follow the below steps: 1.

How do you report on field change in Salesforce? ›

Reporting on Field Changes using Salesforce Reports

For Salesforce standard objects and some Kimble objects you can report on the field changes using Salesforce reports. To do this, in Setup > Object Manager, open the Details page for the data object, click “Allow Reports” and save.

How many fields can you track history in Salesforce? ›

Field History Tracking and Storage

Field history tracking also does not count against your organization's paid data storage limits, and you can track only 20 fields per object.

What is feed tracking Salesforce? ›

Feed tracking detects changes to tracked record fields and posts them as updates in the What I Follow feed. Users who follow a record, see those updates in their view of What I Follow, with one exception. Updates users make themselves aren't posted to What I Follow. Users can see those updates in their profile feeds.

What is the difference between field history tracking and field audit trail? ›

Field Audit Trail

Salesforce Shield field audit trail extends field history tracking for up to ten years, versus 18-24 months with Salesforce standard Field Change Tracking. Field history tracking includes what data changes, in which fields, when, and by which user.

Can we deploy field history tracking in Salesforce? ›

Although, it is not possible to enable Field History Tracking using Change Set deployments, however, you can use Metadata API tools (ANT/ Visual Studio Code) to accomplish the enabling Field History Tracking for the field.

What is the difference between setup audit trail and field history tracking? ›

Where It Falls Short: Field history tracking collects excessive data compared to the Setup Audit Trail. You will receive much data, but only to a certain extent. For example, each object can have a maximum of 20 fields selected, and only 18 months of data (24 if you use the API) are gathered.

Does Salesforce have a change log? ›

Salesforce allows you to track changes made to object fields, up to twenty fields per object. Vlocity took this history tracking concept to the next level, so that product administrators can also view changes that are made to a product spec, specifically changes made to: Coverages.

How do I create a change data capture in Salesforce? ›

Steps for Change Data Capture in Salesforce
  1. Enable Change Data Capture and Select an Object. ...
  2. Subscribe to the Event Channel. ...
  3. Build the Jar. ...
  4. Access Salesforce Events. ...
  5. Use the Jar File to Subscribe to Events in the Specified URL. ...
  6. Create a New Sale Item Object. ...
  7. Go to the Terminal.
Jun 5, 2023

How do I turn on activity tracking in Salesforce? ›

Click Commerce Einstein. Click to expand the Storefront Activity Tracking section. In the Enable Activity Tracking section, click the toggle to Enabled.

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