'How long does a buyer have to pay on eBay?': A buyer has 2 days in most cases — here's what you need to know (2024)

Congratulations on your newly purchased eBay item. Whether you won the item in an auction or purchased it outright via the "Buy It Now" button, it's time to pay.

eBay clearly states on its site that "Members must pay for the items they win or buy on eBay within two days of committing to the purchase."

To ensure that you stick to that window, buyers should always note the terms that the seller stipulates — including the cost of shipping and handling — before making a purchase. eBay notes that "bids can only be retracted under exceptional circ*mstances."

If the buyer does not pay or contact the seller during that window, a seller can open an unpaid item case in the Resolution Center.

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How to manage unpaid item cases on eBay

1. If a buyer has not paid within four days of opening an unpaid item case, the seller may opt to close it. This triggers the option for the buyer to receive a fee credit from eBay. If the buyer does not mark the case as closed within 36 days, eBay will automatically close it, but the buyer will not be eligible for the fee credit. If the buyer relists the item, he may be eligible for an insertion fee refund.

2. Buyers can appealing an unpaid item case if they believe it was falsely reported. Unpaid items are tracked on a buyer's account, and an excessive number of cancelled transactions may result in a loss or restriction of eBay privileges.

3. Sellers should not falsely report unpaid items, as consequences include: suspension; a reversal of credits for the time period in question; and a loss of the ability to use the final value fee credit system.

4. eBay will automatically remove feedback from a buyer who did not pay. Feedback will also be removed if the buyer is suspended or if the buyer's communication in the Resolution Center "undermines the purpose of the unpaid item processes and feedback system."

Note that if eBay takes action against an account, all fees paid or payable to that account will not be refunded or credited.

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'How long does a buyer have to pay on eBay?': A buyer has 2 days in most cases — here's what you need to know (2024)

FAQs

'How long does a buyer have to pay on eBay?': A buyer has 2 days in most cases — here's what you need to know? ›

Buyers must pay for the items they purchase on eBay within 4 calendar days. If the buyer doesn't pay within this timeframe, the seller can cancel the order and an unpaid cancellation will be recorded on the buyer's account.

How long should you wait for a buyer to pay on eBay? ›

According to eBay rules, buyers must pay for the item within 4 days of purchasing or winning an auction. However, sometimes when selling on eBay, payment might not be received immediately.

What happens if an eBay buyer doesn't pay in 48 hours? ›

You can automate how you manage unpaid items on our Selling preferences - opens in new window or tab page. For items awaiting payment, you can select how long buyers have to pay for items. Typically, orders that aren't paid for will be canceled automatically after 4 or more calendar days.

How long before eBay buyer has to pay? ›

When you buy an item, it's important to pay as quickly as possible. If you haven't paid within 4 calendar days, a seller can cancel your order. If this happens, you won't receive your item and the unpaid item will be recorded on your account.

Why do I have to wait 2 weeks for eBay payment? ›

It's a security measure because you are a new seller. Payments are placed on hold for a security measure both for your account and for your buyer. As you are a new seller, eBay have none of your selling history, so they need to see that a paid for item, will be shipped and delivered to the buyer.

What to do when an eBay buyer doesn't pay? ›

Buyers must pay for the items they purchase on eBay within 4 calendar days. If the buyer doesn't pay within this timeframe, the seller can cancel the order and an unpaid cancellation will be recorded on the buyer's account.

Does eBay remind buyers to pay? ›

You don't have to contact the buyer if they haven't paid – we'll send them reminders to pay.

Does eBay punish non paying bidders? ›

If it is cancelled and you make sure it's because you weren't paid, the buyer gets a strike. Smart sellers have their Buyer Requirements set to block bidders with 2 or more strikes in a year.

How long does a buyer have to pay for a bid on eBay? ›

These days you have 4 days, or the seller can or will cancel the transaction. You can always contact a seller before bidding and ask if they mind a delayed payment, but give them a solid date by which you will pay.

Can you leave negative feedback if the buyer doesn't pay? ›

The deadbeat cannot leave feedback for you. The deadbeat gets a Strike on his account which can make it more difficult to bid or buy on eBay in future.

Can eBay force you to refund a buyer? ›

Ebay will FORCE a refund if required from the seller. Normally when a buyer opens a case, the seller is given the opportunity to try and rectify the issue. They can choose to accept a return, require no return to happen, offer partial refunds, or if possible work it out with the buyer.

Does eBay hold money until an item is received? ›

Transaction holds

While proceeds from your sales typically become available within 2 business days of confirming the buyer's payment, eBay may place a transaction hold on funds while it waits to confirm that an item has been successfully delivered to a buyer.

How to block unpaid buyers on eBay? ›

Blocking a buyer on eBay
  1. Go to the Block buyers from your listings page.
  2. Enter the buyer's username in the text box (you can add up to 5,000 usernames).
  3. Select Submit.
  4. Go to the Block buyers from your listings page.
  5. Delete the username of the member from the text box.
  6. Select Submit.

Can eBay legally hold your money? ›

To help ensure eBay remains a safe place to buy and sell, and to meet our legal and compliance obligations - opens in new window or tab, we sometimes place a hold on funds, for example, if there's an open case or dispute on a transaction, if your buyer reports a problem with the order, if your account is restricted or ...

How many sales until eBay stops holding funds? ›

In a nutshell payments are held until tracking shows delivered, or in 21 days if there's no tracking. This hold will stop after you meet the following conditions: You have 25 feedbacks for selling, it's been 90 days since your first sale and you've made $250 in sales.

Why is eBay making me wait for payment? ›

Is this a new seller? New seller's payments are held for 21 days or until tracking shows delivery. However eBay requires the seller to ship once the buyer pays.

What happens if you make an offer on eBay and don't pay? ›

You will get an unpaid item strike placed against your account. 2 of those in a 12 month period will get you blocked from bidding and buying from hundreds if not thousands of sellers on eBay. The seller may also cancel the other bids on the other item your bidding on.

Why do I have to wait so long for my funds on eBay? ›

Generally funds are held until tracking shows delivered, or in 21 days if there's no tracking, however, they can be held for 30 days if the listing is in a high risk category, or the item is a high risk item or it costs $1,000 or more.

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