Grubhub - jialiaodesigns (2024)


Grubhub is a food delivery platform based in Chicago and New York City. Their service includes the most well-known B2C portion, Grubhub.com and Seamless.com, as well as a B2B portion servicing corporate accounts for companies that offer employee dining benefits.

I led the Diner App design team from 2017 to 2018. I was initially hired to head product design for the diner retention and loyalty initiative, Soon after, my role expanded to include managing Corporate Dining design and core diner experience.

Below is a sample of key screens. For live product, please visit
Grubhub.com, Grubhub Android App and Grubhub iOS App.

Reorder and Targeted Promo experience iterations

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Signed-in homepage

Grubhub - jialiaodesigns (1)

Grubhub iOS App, ca. 2018

Grubhub - jialiaodesigns (2)

Express Reordering

Quick order button makes checkout faster for frequently ordered items
Grubhub - jialiaodesigns (3)

Grubhub - jialiaodesigns (2024)

FAQs

How to make $200 a day with Grubhub? ›

Based on this, to make $200 per day with GrubHub on an average hourly rate, you'll likely need to work around 13+ hours per day or around 66 hours per week. We should also point out here that the average worker in the US works for around 34.4 hours per week, according to Zippia.com.

What happens if you get 3 violations on Grubhub? ›

If 3 violations occur, your account will be blocked and you won't be able to log on to the app. After you have had a violation for 90 days, it will expire and be removed from your account.

Can you reapply to Grubhub after being deactivated? ›

In order to reactivate your account and regain access to the Grubhub for Drivers app, you will need to fill out this form. To expedite the process you will need to attach a picture of your current driver's license, car insurance, and Grubhub Driver Card, so please have them handy.

Is it ok to not tip Grubhub drivers? ›

If everything goes smoothly with your delivery and the weather is good, 20% is the standard cost of having the mealtime brought to your doorstep. Never tip less than five bucks, though.

Can you make $500 a day with Grubhub? ›

Does Grubhub pay drivers daily? Drivers are able to cash their earnings out up to $500 a day using the Instant Cash Out feature, which is free for Chase Bank customers and $.

How much can you realistically make with Grubhub? ›

In general, delivery drivers working for GrubHub can expect to earn around $10 to $20 per hour, although this can vary widely based on the individual driver's location, demand for deliveries in the area, and their own driving and delivery efficiency.

How long does Grubhub ban you? ›

If a violation occurs, you'll receive a notification and be able to review and acknowledge the violation in the app. If 3 violations occur, your account will be blocked, and you won't be able to log in. Violations expire and are removed from your account after 90 days.

What is Grubhub being sued for? ›

LA County Sues Grubhub Alleging Unfair and Deceptive Business Practices. Los Angeles County filed a lawsuit yesterday against food delivery company Grubhub alleging false and deceptive advertising, misrepresentation and unfair business practices that financially harm consumers, delivery drivers and restaurants.

Can Grubhub drivers get fired? ›

In some cases, an account may be terminated if there is reason to believe a material breach of contract has occurred. Examples include fraud, illegal activity, or actions that threaten a merchant's or customer's safety. For more information, view the Delivery Partner Agreement and Terms of Use.

What will Grubhub deactivate you for? ›

A major cause of problems with your DoorDash, GrubHub, or UberEats account is taking drugs or alcohol before or while driving. Not only is this illegal, but it's a major cause for the deactivation of your gig driver account.

How long is Grubhub waitlist? ›

Availability is market specific and Grubhub engages waitlisted applicants on a first come, first served basis. Should your wait exceed 30 days, Grubhub will check in with you to see if you'd like to remain on the waitlist or have your application removed.

What was the Grubhub tipping scandal? ›

The lawsuit alleges the way Grubhub explains the driver benefits fee continues to deter customers from tipping. Grubhub explains the fee to consumers as helping guarantee “minimum wage and healthcare benefits for our drivers so they don't have to depend on tips,” the lawsuit says.

How much do Grubhub drivers make without tips? ›

During active delivery time you are guaranteed to be paid at least 120% of the local minimum wage at your pickup location, plus $. 34 per mile compensation driven during active delivery time.

Can I give my Grubhub driver a cash tip? ›

In other words, the tip is based on the original amount of the order price. Grubhub does not prohibit or discourage diners from providing tips via a different means than Grubhub's platform (such as cash tips). Grubhub does not operate a tip pool.

How do you make big money on Grubhub? ›

How To Make More Money as a Grubhub Driver: 15 Tips and Tricks
  1. Understand that Grubhub needs you.
  2. Use tax write-offs to maximize your earnings.
  3. Block out your schedule in advance.
  4. Experiment with your delivery hours.
  5. Learn how weather impacts orders.
  6. Know when an order isn't worth it.
  7. Get to know your local restaurants.

What food delivery service pays the most? ›

Instacart stands out as the food delivery service that offers the highest pay to its workers, topping the list of food delivery services. Following Instacart, Amazon Flex, Uber Eats, Postmates, Shipt, Favor, GoPuff, and DoorDash are among the top companies that compensate their delivery personnel generously.

How much can you make with DoorDash in 6 hours? ›

The average income for most DoorDash drivers ranges between $15 and $25 per hour. You may also earn more than this if you get plenty of additional income from tips for your orders. If you can work during peak times or maximize your delivery efficiency, you could be on the higher end of this scale.

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