Difference between Mobile and Internet Banking - ICICI Blog (2024)

While online banking made financial transactions highly convenient, the launch of Mobile Banking in India was highly appreciated by the modern on-the-go digital users.

With online banking, users get to manage a host of financial and non-financial transactions from the comfort of their home through computer or laptop. But with Mobile Banking, this comfort has moved a step ahead as it allows users to conduct transactions anywhere and anytime right from their mobile phone.

But, what is Mobile Banking? Isn't it similar to online banking? No, online banking and mobile banking have some important differences like-

1. The functionality of online and mobile banking

The biggest difference between the two is their functionality. Internet Banking allows you to conduct online transactions through your PC or laptop and an internet connection. On the other hand, mobile banking can be done with or without internet.

Many banks nowadays have their mobile apps for mobile banking. Although, you need to have an internet connection to use such mobile banking apps; banks also offer mobile banking through SMS. So, even if you have a very basic mobile and not a smartphone, you will still be able to use some features of mobile banking through SMS.

2. Transaction Facilities

The next difference between Mobile Banking and Internet Banking is the transaction facilities they offer. Generally, the online portal of a bank through which Internet Banking transactions are conducted provide more facilities. From checking account statement, transferring funds, ordering a new cheque book, to opening new FD, you can do a host of transactions with online banking.

But banking is limited when compared to online banking, especially when you are not using the mobile app of your bank. However, bank apps now do offer several facilities like fund transfer, ordering cheque book, checking account statement, locate ATM, and more.

3. Access to online banking portal and Mobile Banking app

To use online banking on your computer or laptop, you are not required to download any particular software or program. You can use any browser to access the Internet Banking website of your bank.

But most of the features of mobile banking can only be used with the help of a mobile app. Depending on whether you use an Android or iOS device, you will have to download the appropriate app of your bank to use this facility.

4. Opening an online banking and mobile banking account

If you know what is Internet Banking and use this facility, you might already have a username and password to log in to your bank's online banking portal.

However, your online banking credentials cannot be used to log in to your bank's mobile app. You will have to apply for Mobile Banking separately. Your bank will then send you a password for the same. Most banks allow you to apply for Mobile Banking through their online banking portal.

5. Push notifications

The last significant difference between the two is push notifications. Just like the other apps you use on your smartphone, the Mobile Banking app also sends push notifications. Many of these notifications consist of amazing deals and discounts for the users. So, you are not required to log in to the app to get these offers.

However, this feature is not available with Internet Banking. You will have to visit the online banking portal of your bank to check out the latest offers or subscribe to the e-mail newsletter.

Banking Revolutionised

Both Online Banking and Mobile Banking are ways to use digital banking services. Both are highly convenient, secure, and help you save a lot of time. Check the features of Internet Banking and Mobile Banking offered by your bank to start using these digital facilities as soon as possible and experience banking in an entirely new way.

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Difference between Mobile and Internet Banking - ICICI Blog (2024)

FAQs

Difference between Mobile and Internet Banking - ICICI Blog? ›

The biggest difference between the two is their functionality. Internet Banking allows you to conduct online transactions through your PC or laptop and an internet connection. On the other hand, mobile banking can be done with or without internet. Many banks nowadays have their mobile apps for mobile banking.

Is there a difference between online banking and mobile banking? ›

All online banking operations are conducted via a bank website. To access accounts, users need an internet connection and a browser on their desktop, laptop, or mobile device. To use mobile banking, users need to install a dedicated banking app on their smartphones.

Which is better internet or mobile banking? ›

Key Differences between Mobile Banking and Internet Banking

Services: Mobile banking offers basic services like checking balances, transferring funds, and bill payments. Internet banking provides a wider range of services, including loan applications, investment management, and access to detailed financial statements.

Is there any difference between e banking and Internet banking? ›

Electronic banking or E-banking is a broad category of accessing banking services via electronic means, whereas Internet banking is a part or type of electronic banking. It is also known as electronic funds transfer (EFT) and uses electronic means to transfer funds directly from one account to another.

Which is more secure mobile banking or Internet banking? ›

Banking apps can be safer than using an online banking portal due to biometric-enabled login options for your phone and the app itself. Your face, your fingerprint and your phone are a lot harder to hack than your username and password.

Are there any disadvantages to online on mobile banking? ›

Concerns about Identity Theft and Security

Therefore, even if you may generally use mobile or online banking with confidence, be cautious to avoid using insecure networks, change passwords frequently, and safeguard your login information.

What is the major disadvantage with both online and mobile banking? ›

The major disadvantage associated with both online and mobile banking is the increased security risks, which can include device theft, computer malware, and the overall vulnerability of the financial system to technological failures or systematic attacks.

What is the advantage of mobile banking? ›

Advantages of mobile banking
  • Accessing the bank 24/7. ...
  • Making it easier to save. ...
  • Paying IOUs. ...
  • Strengthening security. ...
  • Offering clarity about where your financial data is going. ...
  • Tracking expenses. ...
  • Giving you tailored options.
Feb 7, 2024

Why should I use mobile banking? ›

Thanks to mobile banking apps, you can manage your money on the go — from depositing checks to managing your cards and creating savings goals — easily and securely. With all these tools right in your app, you can skip the trip to the ATM or the branch and reap the benefits of mobile banking.

How are online banking and mobile banking unique? ›

In essence, a customer can do almost any activity online that he or she would be able to do in person when visiting a branch. Mobile banking allows you to perform many of the same activities as online banking using a smartphone or tablet instead of a desktop computer.

Should I use Internet banking? ›

If you prefer to speak to someone in person, or you tend to make cash deposits, then a high street branch may be more attractive than online banking. But for the vast majority, online banking wins hands down. This is due to several major benefits, which fall into two main groups: time benefits and money benefits.

What are the advantages and disadvantages of internet banking? ›

Here are just a few of the main benefits:
  • 1: Your money is available anywhere. ...
  • 2: Money transfers are easy. ...
  • 3: Opening a new account is a breeze. ...
  • 4: Other banking services are so much quicker. ...
  • 1: Tech sometimes may fail. ...
  • 2: Getting in-person customer support can be difficult. ...
  • 3: Security may be a concern.
Jun 21, 2023

Are UPI and net banking the same? ›

Net Banking is all about banking need. All your banking need in one place is Net banking. UPI is only for payment and money transfer.

Why is mobile banking considered riskier than online banking? ›

Why is mobile banking considered riskier than online banking? Mobile devices are more likely to be lost or stolen. What is the basis for a decision on an unsecured loan? What aspect is factored into a credit score?

Which bank is most secure for online banking? ›

JPMorgan Chase, the financial institution that owns Chase Bank, topped our experts' list because it's designated as the world's most systemically important bank on the 2023 G-SIB list. This designation means it has the highest loss absorbency requirements of any bank, providing more protection against financial crisis.

What is the biggest danger when online banking? ›

The biggest risk of online banks is that someone will access your savings or checking account and steal your information and money. This typically happens when your account is hacked by cybercriminals who get your username and password. However, these risks are not limited to banks that operate exclusively online.

Do you need online banking to use a banking app? ›

Mobile banking requires the internet to be connected to your mobile device in order to manage your finances. A mobile banking app usually allows you to access similar, (although sometimes slightly fewer), features that you would find when online banking, but it must be done on a smartphone or tablet.

How do you stay safe on online and mobile banking? ›

7 Online Banking Safety Tips You Need To Know
  1. Never use unsecured public WiFi. ...
  2. Don't save logins. ...
  3. Use passphrases instead of passwords. ...
  4. Keep up on updates. ...
  5. Never click on email links. ...
  6. Check your account often from a safe location. ...
  7. Use a unique username.

How does online and mobile banking work? ›

Online banking with mobile check deposit, and more

Mobile banking is basically just banking through your phone via your bank's official app. Some of the things you can expect to be able to do include: Checking account balances. Managing existing accounts and opening new ones.

Why do people use online and mobile banking? ›

Online and mobile banking enable you to do just about everything you can do in a branch with a few clicks from a computer or smartphone app. Some people may be hesitant about changing how they bank, but with the variety of features, you can save a lot of time and effort, while staying safe at home.

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