10 Principles Of Stakeholder Engagement (2024)

Stakeholder engagement and stakeholder management are arguably the most important ingredients for successful project delivery, and yet are often regarded as a fringe activity or one that can be outsourced to business-as-usual functions. Project managers depend on people to respond to the outputs and benefits that they deliver. People will only respond if they are engaged.

The phrase “stakeholder management" implies that these people can be made to respond positively to a project, but the truth is that a project manager frequently has no formal power of authority and therefore has to rely on engagement to achieve his/her objectives.

The '10 Key Principles’ that was developed out of a joint project between the Royal Institute of Chartered Surveyors (RICS) and the Association of Project Management (APM).

10 Principles Of Stakeholder Engagement (2024)

FAQs

What are the key principles of stakeholder engagement? ›

The most important thing to consider when engaging stakeholders is that they are only human. They may not act in the most rational way 100% of the time, and may react impulsively from time to time. A smart project manager understands this, and treats every stakeholder like an individual person.

What is the golden rule of stakeholder engagement? ›

The golden rule of stakeholder engagement: engage early and engage often. In the nascent stages of change, involve your stakeholders in the decision-making process. Their input can provide invaluable perspectives that might otherwise be overlooked.

What are the 5 keys to successful stakeholder involvement? ›

Here are five key strategies covered in the course that can help you engage with your stakeholders more successfully:
  • Identify and prioritise key stakeholders. ...
  • Assess the elements that contribute to a relationship. ...
  • Build trust and credibility. ...
  • Develop a stakeholder engagement plan. ...
  • Measure and evaluate engagement efforts.
May 30, 2023

What are the five 5 levels of stakeholders engagement? ›

What are the five levels of stakeholder engagement?
  • Unaware.
  • Resistant.
  • Neutral.
  • Supportive.
  • Leading.
Feb 11, 2021

What are the 7 C's of stakeholder management? ›

This article will unravel the 7 Cs framework, a guide that emphasizes Clarity, Communication, Collaboration, Consistency, Control, Change Management, and Closure.

What are the three pillars of stakeholder engagement? ›

Three pillars: identification of stakeholders; engagement activities; and monitoring and evaluation of participation.

What are the four main aspects of stakeholder engagement? ›

There are essentially four levels of engagement with stakeholders: informing, consulting, involving, and collaborating. Your stakeholder engagement strategy must include all of them – at pace and with volume.

What are the five steps to stakeholder engagement? ›

5 steps to create an SEP
  • Identify your stakeholders. Some stakeholders will be more engaged in your project from the start. ...
  • Map stakeholders on influence/interest grid. ...
  • Build a communication plan. ...
  • Use feedback to revise plan as needed.

What is strong stakeholder engagement? ›

It involves identifying, understanding and involving people who have a stake in the outcome of the plan. Effective stakeholder engagement management requires a comprehensive approach that includes ongoing communication, listening, and collaboration.

What are the 4 P's of stakeholders? ›

Introducing the Key Stakeholders: Patients, Providers, Payors, and Policymakers (the Four P's) – Connecting Health Information Systems for Better Health.

What are the five pillars of stakeholders analysis? ›

We attempt to remedy this issue with a novel stakeholder analysis method based on five qualitative pillars: stakeholder agency, system roles, power and influence, alignment to the problem, and transformational potential.

What are the four C's of stakeholders management? ›

The document outlines the "4C's framework" for analyzing stakeholders that should be considered when developing a marketing plan. The four categories are: Customers, Competitors, Company, and Community.

What are the big 5 of stakeholder theory? ›

Key Takeaways

The six principles of stakeholders theory are the principle of entry and exit, the principle of externalities, the principle of agency, the principle of governance, the principle of contract cost, and the principle of limited immortality.

What is the stakeholder engagement matrix? ›

The stakeholder engagement assessment matrix is a framework or visual tool that helps assess and categorize stakeholders based on their level of interest and influence. It provides a structured approach to understanding stakeholder dynamics and tailoring engagement strategies accordingly.

What is a stakeholder engagement framework? ›

The stakeholder engagement framework is supported by detailed guidance, tools and templates, together with learning and development and a stakeholder management system to support staff throughout the department in planning, designing, undertaking and evaluating stakeholder engagement activities.

What are the key principles of engagement? ›

Engagement requires us to enter into a relationship as equal partners, with respect, with honesty, concern for the other's situation and perspective, and acknowledgement of the value of each party's contribution.

What is a key part of stakeholder engagement? ›

Effective stakeholder engagement management requires a comprehensive approach that includes ongoing communication, listening, and collaboration. This article discusses the importance of stakeholder engagement in strategic planning and offers tips on how to effectively engage your stakeholders in the process.

What is the principal stakeholder engagement? ›

Engaging with stakeholders

Effective stakeholder engagement involves building relationships based on mutual trust, respect and understanding.

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